Tomm Jewellery

Retail Fashion and Lifestyle Goods
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553 reviews
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Customer Reviews about

Tomm Jewellery

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Gemma McComb

5.00/5.00

"Love tomm 💕"

Love tomm! I've bought several pieces for myself and gifts for others too. Excellent quality items, packaging is beautiful and the team are super nice girls 😊

04/08/2024

Carli

5.00/5.00

"Beautiful "

Great communication, speedy delivery and beautiful ring thank you ☺️

29/07/2024

Alex Booth

5.00/5.00

"Beautiful, individual jewellery…"

Ordered from here for the first time the other week ring was beautiful and arrived quickly. Ordered two bracelets also a week later and they are gorgeous and so many comments have been made about them.
Highly recommend Lucy and her colleagues for your jewellery needs

29/07/2024

Yasmin

5.00/5.00

"My ring is perfect 😍 just what I have…"

My ring is perfect 😍 just what I have been looking for. Can’t wait to order more items in the future 🤍

29/07/2024

Team among us

2.00/5.00

"I ordered a present for my mum’s…"

I ordered a present for my mum’s birthday. It was one we all chipped in for and her I my present. To our dismay, when she opened it it was the wrong bracelet, one that looks similar but is a lot smaller and cheaper and was the same as the one she got for Christmas. I contacted Tomm, who got back to me quickly and then had to prove it by taking photos of the new bracelet next to the exact same one my mum already owns. They confirmed they indeed sent me the wrong one and sent me a return label. However, we had to wait until my mum returned to work to work on the following Monday to print it off. Now she’s waiting for her present. They have apologised and I know we all make mistakes as we are only human after all, however I would have appreciated a discount or some for of compensation as a result given she has three Tomm bracelets already. Not sure I’ll be buying from them again.

23/07/2024

Lisa

5.00/5.00

"The jewellery mending service "

This is my second review for Tomm.
My first was for when I purchased my jewellery and this is for their mending service .
My toddler caught hold of my necklace and broke it . I scooped up all the pieces (not sure if it was all) and messaged Tomm where Katie assured me they could fix it.
The cost of fixing it was surprisingly low and much appreciated.
From when I sent it to return was fast and packaging it returned in was gorgeous.
I'm super impressed and I'll be returning for the 4th time soon as I'd like some earrings.
Not only was my necklace size inclusive and made to measure the service to mend it was second to none. Well done on your super efficient small business .

22/07/2024

Kim W

5.00/5.00

"Beautiful Jewelry"

Beautiful piece of jewelry (I ordered the birthstone bracelet with extra stones for each of my children) and fantastic customer service! Always super helpful and fast to respond to any queries.

16/07/2024

Lisa Bell

5.00/5.00

"The jewellery is beautiful"

The jewellery is beautiful, it comes gift wrapped in a gorgeous presentation box with a bow round it and a thank you note. Fast delivery, great quality jewellery. Highly recommend.

14/07/2024

Diane Robson

5.00/5.00

"Very Pretty Bracelet Stack Good communication and arrived…"

Good communication and arrived promptly. I purchased the rose gold 4 bracelet stack. Very pretty. Will definitely be back for more 😊. I have slim wrists and size 18cm was perfect.

10/07/2024

Anita

5.00/5.00

"Beautiful jewellery"

Lovely quality pieces of jewellery. Ordered a bracelet for a present and then had to order a few bits for myself. The problem was choosing, so many gorgeous items!
Quick delivery and pretty packaging, it’s a joy to receive. Highly recommend. Keep up the great work.

01/07/2024
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