"Order some dampers and was told 3-5…"

Order some dampers and was told 3-5 days delivery due to not in stock. 8/11/24 after 10 days still no delivery rang and they said it would be another week, we needed the items to finish off a project in London so I had to order elsewhere and pay for overnight carriage. After this they suddenly said they could deliver 21st November. They return our money but we lost nearly two weeks, paid overnight cost and have had to have installers on site again (round trip of 360 miles. This company has cost us a lot of money and are useless. Don’t trust them to do what they say delivery times wise. Will will never use them again. If we could give a 0 score we would

"Rude and unhelpful customer service"

Rude and unhelpful customer service

"Excellent help in ordering, excellent products , delivered very speedily and at a great price."

As someone with no knowledge of ordering ducting etc I needed cowls to protect fan outlets installed to meet covid regulations in our business.
Brad at Ductstore was brilliant in explaining what I needed and also adapting their standard product to suit my exact needs.
The cowls were manufactured and dispatched in under 6 days and arrived within 24 hours. They are well made and exactly as per my specification and all at their standard (very reasonable) price. Well packged and carefully delivered.
An excellent company to deal with.

"Great !!"

Great !!, Quick, well packed and perfect goods.

"Excellent service"

Excellent service , products and good price.

Delivered on time aswell.

"It did wot it said on the tin !!!!"

It did wot it said on the tin !!!!

"Very speedy delivery and product is…"

Very speedy delivery and product is great, however, good job the item was boxed inside another box, as the outer packaging was virtually trashed by courier service.

"No problems"

No problems, would recommend Ductstore.

"Great service...good price"

Great service...good price, what more is there to say.

"Brilliant service"

Brilliant service, i requested a bespoke piece of ducting, made quickly and well finished, a quality part and a very competitive price. Highly recommend these people.