"Had an issue with my booking as I …"

Had an issue with my booking as I couldn't figure out how to log into Cathay's website properly but the owner of the company was super great and attentive in getting all my questions answered! Would book with them again for sure

"Cost Effective Tickets & Excellent Customer Service from Max!"

I had booked a first time Winter Wonderland trip to Europe for the Holidays! The price was right and the flight was direct with minimal layovers. Not even 24 hours after booking the ticket I had realized there was an error in my booking name. I immediately contacted SkyBooker and was greeted by Max, he had a warm welcome and a sense of urgency. Max
assured me he would do his best to rectify the error. He immediately booked a new ticket that happened to be available with same flight schedule. He was able to reissue a new ticket at no charge within the 24 hour cancelation period and an approval from airline carrier. I'm truly grateful for Max's efficiency and amazing customer service. Thank you, Max you're appreciated! We will be booking with SkyBooker in the near future!

Sincerely,
Steve and Amanda

"Great site to buy the best tickets"

This was the first time I used this site and I found it through using Momondo. The price, the flight times, the layover times were the best out there. The website was quick and easy to use as well. Big kudos to the customer support (which I think is based out of India), I use a VPN and they were concerned when the tickets were bought as my IP at the time said I was in Asia, but really I was in Canada. They called twice to confirm it was really me before charging the credit card. I would use this site again.

"Super fast"

Super fast, great price, excellent service.

"I had to use the phone system as it …"

I had to use the phone system as it appears Delta does not allow on line input. This makes the process much lengthier than necessary. However the lady who undertook the transaction was very helpful and pleasant and there were no other issues

"Beware! THey May Scam You"

Here's the SKybooker scam: 1) advertise a low-price flight that has already expired. 2) After you book, send a message later saying (inaccurately) say your card was declined, even thought your bank says it is fine 3) WHeb you try to resolve, they say they will get back to you and never do. 4)After a few tries, they finally get back to you and say, oh that fare expired, please buy a different one on a different day at a much higher price. Bottom line: If you see a skybooker fare that is lower than the compeition, beware! They are ethical and will use false advertising to lure you in.

REPLY TO SKYBOOKER REPLY: Your reply is false, it contains inaccuracies and misleading statements. (1) After I contacted my bank, I called skybooker back and gave then the correct zip code. But the skybooker agent could not figure out how to correct the zip code, and so twice he resent the wrong zip code to my bank, resulting in two more needless declines. Those two declines were skybooker's fault, not mine. (2)Then, after these two more needless declines due to the agent's mistake, he said he would straighten things out with verification, and email me a confirmation in a half hour. But after 30 minutes, nothing, and then later I received an email with no message. THIS IS WHY SKYBOOKER IS UNETHICAL _ THEY MAKE MISTAKES AND THEN BLAME THE CUSTOMER. (3) When I called back the next morning, the agent said she would work on it and call me back in 10-15 minutes, That never happened. When I called back, she said she needed another 15 minutes, and would call back. That never happened. THUS: TWO AGENTS LIED TO ME REPEATEDLY. (4) The flight I was interested in was still available.on the days I wanted it. Given all the mistakes and lies, an ethical company would have honored the fare advertised, and make the booking for me, even if it meant expense on their part. But skybooker is not an ethical company.

"It needs better communication."

It needs better communication.

"Excellent customer service!"

Excellent customer service. Easy to deal with, they are all very friendly salute to the whole team! Godbless!

"I bought a ticket with Skybooker for …"

I bought a ticket with Skybooker for an attractive fare, checked the status on the email that was sent to me, and was shown on the Skybooker page that the flight was CONFIRMED. At 2:29AM I had an email from them saying "just confirming that we got your request. We're on it." Then at 2:33AM another email stating they cancelled my booking due to "invalid flight combination." I had already booked connecting flights based on the fact the Skybooker page told me the booking was confirmed. And thanks for the $1 charge on my credit card, that's a nice extra touch. Really disappointed.

"Worst customer service ever"

Worst customer service ever. A day after booking online tickets and recieving flight confirmation, recieved a call from company rep to notify me that those tickets are not available and next best thing for the date i needed would cost me almost double more.
They sell tickets they dont have, be aware...