"Hot tub purchase and installation"

The professional and personal service given by Chris and Justine is beyond exceptional.
Although the weather descended into a storm our hot tub was completely installed by a very soaked Chris great full thanks to him

"Barry & Sue Corner…..Hot Tub purchase and installation."

From the minute Smalley Hot Tub Services were recommended to me, the whole process of purchasing our hot tub has been a pleasure. When communicating with Chris & Justine you forget you are dealing with a business….It feels more like some old friend. Customer service and advice is second to none, and nothing was too much trouble. This is how a business should be run with the customer being the main priority….not the sale, and up selling other products. 5 star rating is not enough in my opinion. I wish you both every success as your business grows…..Barry & Sue.

"We had an issue with our hot tub pump…"

We had an issue with our hot tub pump and I messaged for advice, the response was prompt and so helpful and the part we needed was sent to us and we received it two days later.
I totally recommend Smalley Hot Tub Services for anything big or small regarding your tubs

"Perfect service"

Thank you for the superb service, recently serviced my pump. Will definately recommend and use again.

"Fabulous, first class service"

Fabulous, first class service.
Chris and Justine have serviced our hot tub, added extra insulation and provided us with chemicals etc. They have also always been happy to offer their expert advice when we’ve asked. When we sadly had to sell our hot tub recently they were with us every step of the way and even moved the tub to it’s new home for our purchasers, who hopefully will also continue to use them. We can’t rate them highly enough. Thank you Chris and Justine.

"Fantastic service!"

Fantastic service!
Called smalley's for some advice on our layz spa pump which had an error,spoke to justine and told it was an easy fix which would come with a full service costing less than buying a new pump, decided it was worth giving it a go I dropped it in on the Friday and picked it up on the Tuesday had it all filled back up and back in the spa Wednesday evening 😁 Absolutely fantastic service😁 would definitely recommend smalley's before going anywhere else lovely family company very friendly😁 will never go anywhere else!
Thank you so much😁

"What a gentleman Chris is"

What a gentleman Chris is! I had been trying to get a leak in my hot tub repaired for 2 years! Being told all sorts of areas where the leak was. Along came Chris and it’s done. Not an easy job but he persevered and now it’s fixed. His wife was very supportive and kept me very well informed of any problems arising during the period. Thank you so much to both of you. Keep up the good work I’m sure your business will go from strength to strength

"First class, honest service"

We first used Smalley Hot Tub services when our inflatable hot tub had punctures which we just couldn’t find. Faultless (possibly unique) service in fixing an otherwise very expensive throwaway item ( terrible for the environment) meant we returned without hesitation when the pump started making an awful noise. Justine got Chris out to us pretty much same day…and another problem fixed with a smile!
Fast forward 12 months. Chris and Justine were the only people we would trust to help us find the perfect upgrade to a ‘proper’ hot tub. Amazing research by Chris, who absolutely nailed our brief and one hot tub and air pump purchased. Brilliant support in getting everything ready and before we knew it we had our hot tub installed and ready to go.
What’s great about Chris and Justine is that service doesn’t stop once a sale has been made. They really care about helping you get everything right and bend over backwards to help.
If you’re looking for honest great service, you will get this with Smalley Hot Tub services!

"Smalley What a "family" team !!"

Smalley What a "family" team !!

Go above and beyond, what I expected, price best on the web, service superb, kept in contact all the way through to the end, even got tub in earlier than expected.

Once hot tub is installed, the communication doesn't just stop there; on hand via WhatsApp for any explanations or help needed.

I would have no trouble in referring Smalley's!

"Absolute top service as always"

Absolute top service as always, you are always at the end of messenger to offer help And advice and very quick with repairs, I can’t recommend you both enough. I’m loving my aromatherapy pouches in the tub too they smell lovely