"'Go to' Supplier"

A wide choice of equipment in a range of costs to meet most operating budgets. Very simple website, quick and easy to use. Delivery was also fast and effective. I've now used Cupboards Direct twice in a very short space of time, to bring in essential storage items. I'll continue to regard them as my 'go to' supplier

"Overall the service was ok"

Overall the service was ok. I got what I ordered. The delivery of the item was a shambles. First delivery even though I was told between 10 - 12 was attempted at 7am. To note they were delivering to a church!!!!! (I don't sleep there)
I had to complain to get the second delivery confirmed and then was told if I was not in when delivery was attempted I would have to pay even though I had already waited and wasted a day at the building. Will not go back here which is a shame as I have much more I wanted to order.

"Service"

Quick and friendly service. Trolley arrived on time and everyone I dealt with was helpful.

"The cupboard arrived in reasonable time …"

The cupboard arrived in reasonable time and was as advertised.

"Excellent"

This is my 3rd purchase from Cupboards Direct and I find them a very excellent company to use. In all my 3 purchases they delivered on the date and time as agreed on sale.

"2 x Janitor Cupboards"

After adjustments to raise the doors slightly they opened and closed well. They were delivered on time, well packed and have a lovely light grey/off white finish.

The staff were very polite and helpful on the telephone.

"Good product for the price point"

Good product for the price point. Well packed and delivered quickly. Easy to put together.

"Very good service"

Very good service. Direct support by staff before order and next day delivery as a standard.

"Ordered a product which was incorrectly …"

Ordered a product which was incorrectly priced and described on the website. This had to go through a long conversation in live chat to get resolved.

It did get resolved but in my opinion could have been handled better.

Would also seem they are resellers putting a mark up on the items. Not sure if this is 100% the case with all their inventory but I would definitely recommend that you shop around to ensure you are getting the best deal and double check anything that looks too good to be true as you will have to fight tooth and nail with threats of legal action to get any results.

"Very Satisfied"

Ordered various furniture items from Cupboards Direct. The customer service was 2nd to none, and kept informed of delivery schedule right up to the date of delivery (which was on time). Would definitely use again!