"I cannot do much but pay them money"

I cannot do much but pay them money. Is this not a scam? Thank you for the waste of hard worked money! Have a great day!

"Shady "Welcome to NL" package "

The Prices for the rooms are misleading. Prices are indicated without utilities included (which is fine), but beware of any listings with the "Welcome to NL" label. When trying to make a reservation for a room, the site will collect as much information about you as possible, and there will be some terms and conditions. Given that the site targets international students, i thought it was quite dishonest to not at least offer a translated version for comprehension, even if only the dutch version is legally binding in the end.
The terms and conditions mention some service fees etc, which are all a little annoying, but still fine. The real issue is with the "Welcome to NL" package (I DO NOT feel welcome). Before making a reservation for a room, I tried my best to find any information about the price of this package. Conveniently for Student Housing The Hague, there was no information about an estimated price of the package, because the price apparently varies from contract to contract. The problem is that, to even know what the package will cost, you need to pay 85€ in advance, before signing any contract.
As soon as the amount is paid, all of the sudden, even outside their working hours, an automatic email is sent with the terms and conditions of the "Welcome to NL" package. (This information was not made available to me in any way before that, try looking it up on the website yourselves, you will not find it). The costs were clearly known beforehand and even prepared in an automated email, it was not available on any part of their website though.


The cost of the package was otherworldly: there was a 1200 fee that was to be paid once, and then a roughly 300€ per month fee for their "services" (which include translating their documents, why was that not done beforehand??, help with registration for the city and doctors, which will not be helpful for most humans who know some basic stuff.) When renting a room with the "Welcome to NL" package, this had to be paid. this would have increased my rental price by about 3000€ over 6 months, without informing anyone in the website about a rough estimate if the price. Please stay away. You will lose your 85 € if you don't.

"Actual scam"

Actual scam. They do not list the end date in an accessible way, but when I selected my prefered end date it was branded as incorrect and the one time payment fee of 85 euros was not returned.

This is an obvious way to get extra money from desperate students, without providing anything whatsoever.

Don't trust the positive reviews, they may well be bots.

"Fragliche Geschäftspraktiken "

Sehr freundliche Mitarbeiter, aber davon sollte man sich nicht täuschen lassen.
Uns ging es genauso wie vielen anderen internationalen Studenten - gerne mal nach Rezensionen auf anderen Plattformen schauen, wie viele betroffene Mieter es dort gibt.
Ich hatte für meine Tochter ein Zimmer über Student Housing bei der Vermieterin Frau D. van Liempd Regulusweg 11 angemietet. Diese Frau ist unauffindbar und die Agentur gibt keine weiteren Kontaktdaten raus. Im Mietvertrag wird auch Studenthousing als Vertragspartner genannt und dann wollen sie nichts mehr davon wissen. Ich habe die Kaution an Vivet Associates (1840 EUR) bezahlt unter dessen Dach auch Student Housing und einige andere Firmen agieren. In den letzten 11 Monaten hatten wir 3 Agenturen, die dieses Objekt betreut haben. Die Kaution wurde angeblich an den Eigentümer der Immobilie in der Hollanderstraat 99 überwiesen und das Geld wurde bis heute 7 Wochen nach Auszug nicht erstattet. Die Kaution einfach einzubehalten scheint gemäß anderer Bewertungen Methode zu haben.
Wo bleibt der Schutz des Mieters? Die Krönung ist, dass Vivet Association die Muttergesellschaft von Student Housing einen Anwaltsservice anbietet, der 15% kassiert, um die Kaution zurückzubekommen.
Das Zimmer für knapp 900 EUR war unter dem Dach mit Mäusen. Es hat permanent hineingeregnet, bei den Rauchmeldern war die Batterie leer, aber egal, was man gemeldet hat, es hat Niemanden gekümmert.
Die Heizung wurde erst im November angestellt. Davor hat meine Tochter wochenlang frieren müssen und trotzdem mussten wir eine Nachzahlung leisten, die nicht nachvollziehbar war. Das sieht für mich alles nach einer Verschleierungstaktik und einem lohnenden Geschäftsmodell aus.

"Exploitation"

Sincerely, no matter how bad the housing situation in the Hague gets, do not opt to get a house with this half-company half-scammers. Especially if you are non-EU citizens, they love to charge you for expenses that they are not supposed to, make anonymous calls to the caps to search the house, come in to the house without notice (which is completely illegal), put in materials for the next tenant even if you have not ended your term with them, and they are especially difficult to communicate with. If there is a problem you are having with the house, they will not respond or will take forever to respond. Overall, their main goal is to exploit and take advantage of students who are clueless or unaware of the housing crisis situation they are in the Netherlands.

"Lovely garden at the Governerlaan"

Lovely garden at the Governerlaan. SHTH was quick to fix any problems.

"Happy customer"

I received a nicely furnishied room in a good location in The Hague and the service was great!

"I definitely 100% recommend!!"

They are Veeeeeeeeery helpful!!
And also they answer very fast even outside of the working hours.

The type of company which will NEVER leave you alone when you have a problem..

I definitely recommend, specially for foreigners how don't wet know who to handle Duch bureaucracy. ;)

"The housing agency was available for…"

The housing agency was available for any problem I had so I think it is a comfortable and efficient solution to take for finding house in Rotterdam

"Home Feeling"

As a parent of a first year university student my first concern is always a place where my daughter would stay to spend her freshman year. Studenthousingthehague have provided a "Home Feeling" atmosphere that she felt home away from home. The management has been very professional to the needs and concern of the place plus maintaining a family and friendly relationship. Choosing Studenthousingthehague was a good decision and hope my daughter could stay here for the rest of her unviersity years.