iWarehouse spectacle factory
Stacey Atkin
"I had positive and negative experiences..."
I had positive and negative experiences here. Firstly the staff overall were very helpful. I didn't realise I'd chosen mens sunglasses as they were in the ladies section, I wasn't told this, then once they were ready the prescription didn't suit the curved frame. Then I was informed this is normal with my prescription so had to order and collect a different pair and wait another 5 or 6 weeks to collect. Also I had to chase to see if they were ready to collect.
My reactions weren't tinting much, once I told them, I had to make another appointment for them to put under the sun lamp, when this should have been done when first collecting.
I wasn't impressed with one member of staff, I felt like she had an attitude with me, however when I needed to replace the sun glasses, this member was so helpful.
Paul Nicker
"Fantastic service from the team at the…"
Fantastic service from the team at the iwarehouse.
Pleasure to deal with, excellent price and glasses are perfect in fact I’d go as far as saying the best glasses I’ve ever had.
Definitely my go to for any new glasses.
Mr Satchell
"The best place for Quality lenses and Frames."
The new lenses were prepared very quickly and I was kept informed as the order progressed to completion. They were fitted to a pair of my previous frames I had purchased with the shop some while back, but the frames had no issues and were also a designer set of Timberland earthkeepers so I was glad they could be given a fresh lease of life.
Nothing was too much trouble for them and I was treated in a very professional manor throughout the whole process. Excellent service and attention to detail.
Janet Trenton
"Great personal service"
Great personal service
mark waltham
"Once again good prices"
Once again good prices, fast delivery, great service
Steven Langley
"Great friendly service and great glasses"
Great friendly service and great glasses
Suffolk consumer
"Excellent care and help"
Excellent care and help, as always. Very reasonable prices and very helpful staff. Thank you
Andy
"Great service and top quality product."
Great service and top quality product.
Staff very accommodating and professional.
Would highly recommend.
Cockrill
"Excellent all round service - fantastic staff."
My glasses were ready for collection really quickly, and I was sent a text to say they were ready and to make an appointment to go and collect them. I managed to get an appointment the same day and did this online which was really easy. The staff in iWarehouse are absolutely fantastic, nothing is too much trouble for them. I have been a customer for several years now, and won’t go anywhere else for my glasses. Highly recommend them 100%🥰.
Kelsey
"Professional"
Professional, thoughtful and helpful staff. Lots of frames to choose from
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