"Great Experience "

The property was great. Clean, well equipped, walking distance to the city centre which was very efficient. The team (Issa in particular) were helpful and on hand to answer all questions with good ease. Highly recommended.

"Great agency"

Great agency, really responsive and helpful team who work hard to keep guests and tenants happy and comfortable during their stay. Would recommend to others based on my experience with Hakim and Christian.

"TUA - Serviced/ Air B&B/ Rentals "

Hakim, has been great. He offers a personalised service that is hands on, something rarely seen these days. I was skeptical at first about serviced accommodation and shorter term lets but was assured that the additional costs of setup would pay off, which they have. With the right property in the right area, it will certainly pay dividends. Hakim and team are the right people to use if you’re looking to explore or expand into these markets. With larger agents you tend to lose the personalised service required when considered “green”. I’ve been in business 20 years and had experience with many agents. TUA under Hakims lead are a one of Bristols top. Give them a try!

"These guys were brilliant"

These guys were brilliant. Really accommodating and always there to respond and reassure from the moment I booked the accommodation. Hakim and Harry that I corresponded with were brilliant and provided excellent customer service, courteous and helpful every step of the way. I would recommend this agency. The accommodation was adequate, but unfortunately as I had my younger daughter with me, we established it was not suitable for our stay. Nevertheless, the guys were very understanding of to my situation and very kindly issued me with full refund. You’ll be in good hands with these guys :)

"Good level of service"

Good level of service. The Upgrade Authority checked in on us multiple times to make sure everything was alright and if we had any ongoing issues. But I must admit, the facilities were great. Peak location close to everything you may possibly need. Only bad side I must add, our apartment was on the 3rd floor and we didn't know there was no access to lifts so had to carry luggage up the stairs.

"I can honestly say the level of service…"

I can honestly say the level of service and attention to detail is at the highest possible level.

We recently put our two apartments with this company and they were so helpful and went to great lengths to make the experience as seamless and painless as could be.

Thank you all

"A game changer for my property"

I've had my property in Brislington managed by TUA for about a month now, and I must say, it's been a fantastic decision. The returns have already exceeded what I would have made through traditional long-term letting, a pleasant surprise indeed.

The onboarding process with TUA was impressively high-tech yet incredibly smooth and professional. They equipped my property with smart home technology, which not only made the place more efficient and upscale but also appealed to a wider range of guests. The investment paid off right after the first payout.

What I particularly appreciate is the landlord app provided by TUA. It's an excellent tool that gives me control and oversight over my property. I can easily download statements, block out nights, and keep an eye on everything happening. It really gives a sense of involvement without the hassle.

So far, it's a 5-star experience with TUA. I’ll be sure to update this review if anything changes, but as of now, I couldn’t be more satisfied with their service.

"Exceptional Service and Impressive Results from The Upgrade Authority"

I recently enlisted the services of The Upgrade Authority to manage my Airbnb property and I must say, the experience has been nothing short of remarkable. From the onset, their team exhibited a high level of professionalism and attention to detail that truly set them apart.

Property Care: The cleanliness and upkeep of my property were managed impeccably. Every guest complimented the spotless and inviting condition of the Airbnb, reflecting The Upgrade Authority's commitment to excellence. Their dedication to maintaining my property in top-notch condition was evident in every corner.

Financial Performance: Perhaps the most astounding aspect of their service has been the financial improvement. Over an 8-month period, my profits saw a consistent increase, month on month, totaling a remarkable 13% growth. This growth can be directly attributed to their efficient management, savvy pricing strategies, and ability to attract and retain guests.

Overall Experience: The Upgrade Authority has not only looked after my property as if it were their own, but they have also significantly contributed to its profitability. Their expertise in property management is evident in every aspect of their service. I am extremely pleased with their performance and highly recommend their services to anyone looking to enhance their Airbnb's appeal and profitability.

In conclusion, if you're seeking a reliable, professional, and effective property management team, look no further than The Upgrade Authority. Their exceptional service and results are a testament to their expertise in the field.