"Very good and reliable."

They are clean and professional. Excellent job on my flat. I would use them again.

Best,

"Professional, efficient, friendly and left a happy customer"

The services provided from start to end have been great. Luqman was very friendly and polite, we discussed all property features, he accommodate some changes which I requested after the first booking, and was so attentive in making me feel assured I was going to get a great service, which in the end did not dissappoint at all.

The cleaners arrived at the convened time, had a first inspection at the property, and I left them to do their job. When they were 30mins to finish, they gave me a phone call for me to come back to the property. When I arrive they were doing the finishing bits and they offered me to check everything to make sure I was happy with the standard achieved. I was really happy. There were a couple of bits which I asked for a finish touch, which they did without complaining. Everything was left spotless, and the guys were really friendly.

I would definitely use them again and I would not doubt recommending to my friends and anyone who asks for advice. Very realiable and efficient service!

"Great price for truly professional cleaning - student friendly"

I booked an End of Tenancy cleaning for a two-bed, two-bath flat with carpet cleaning of the two rooms.
- It was one of the best quotes for a professional end of tenancy cleaning I could find around London (and believe me, as a student, I looked hard for a good deal).
- Luqman, the coordinator, replied to my emails and messages within minutes. He was always efficient and pleasant to talk to, and approached his business professionally.
- The cleaning crew was friendly and well organised. They finished the job to a high standard. They were enthusiastic and showed that they care about doing their job right.
- The man who cleaned the carpets arrived behind schedule, but perfectly within the time booked for the cleaning. He did a good job too.
- I would recommend this company to anyone!
And believe me when I say that the price you pay does not compromise on the quality of service you receive.

"acceptable clean, but unprofessional"

I used this company for an end of tenancy clean at the end of July. I took time off work to wait in the property for the cleaners to come, but they were half an hour late. It turned out that the cleaner was actually sat outside my property smoking (I had seen her but not realised she was the cleaner as she had no uniform, van or equipment), but failed to ring the doorbell. Once I let the cleaner in she was very friendly, and I left the property to go back to work while she waited for the rest of her team.

The second issue arose as a result of me miss-describing the property, which I fully admitted to once I realised there had been a misunderstanding. (Our property was slightly unusual - we have 2 small en-suite toilets and 3 free-standing shower cubicles, all of which I genuinely believed amounted to the same amount of cleaning that would be required had there been 2 bathrooms). I received a phone call once I was back at work, 3 hours after the cleaners had been in the house, from the sales man who then accused me of trying to swindle him out of money by stating I had fewer bathrooms. This phone call lasted for 20 minutes, and despite me apologising and admitting my mistake, I continued to be harassed to the point where I became very upset. I was then given the option of paying over £100 more to have all shower cubicles cleaned, which I declined, stating that I had been unimpressed with the service so far - since I had been kept waiting while the cleaner had been sat outside smoking. It was at this point I was told "you are lying" - despite me explaining that there was no reason I would sit inside the property ignoring the doorbell for half an hour if I was already late to be back at work.

Eventually we came to an agreement that the cleaners would do "as much as they wanted" and that I wouldn't pay any more. I therefore, after work, went to buy cleaning equipment to finish off whatever hadn't been done by the cleaners. On my way to the property I received another phone call, to say that they had decided to clean the entire property. When I arrived the property was cleaned to an acceptable standard, and we have since received our full deposit back.

In Summary: make sure you describe your property in detail when booking, and don't expect the cleaners to arrive on time. The clean was acceptable, but I would not rebook due to my poor customer service experience and the fact it left me quite distressed. I'm sure the sales man meant well (he was very pleasant when first booking the clean) but perhaps some improvement is needed on customer service and professionalism.

"Speechlessly professional"

I have never come across a cleaning service provider as professional and efficient as cheap cleaning services. The service is better than a 5 star hotel. The coordinator Luqman replied my message in the blink of an eye, helped me connect my tenant right away and arranged a service time for 12 hours. The whole transaction process is done with two emails and 1 call. He is also friendly and understanding of overseas landlords. My tenant was happy and decided to engage with them for regular cleaning in the future. So everyone is happy!

"professional and efficient cleaning service"

I was impressed with the timeliness, effieciency and professionalism of the staff and overall booking process. I hadn't realised my cleaning lady was on holiday and I also needed my annual steam clean for my carpets and couches. Everything was handled in an organised way, from booking process to cleaning, and they managed to squeeze me in within a couple of days. My flat was clean and sparkly afterwards. I would recommend this service to anyone looking to upkeep and maintain their flat and furniture and also to someone looking for a last minute cleaner.

"Swift and straight forward service"

I used CheapCleaningServices for our End of Tenancy cleaning. The service was very swift and straight forward with great result. The two man team finished the job in about 2 hours with professionalism and to a high standard.

"Professional service at a great price"

Cheap Cleaning Services is a very professional company, handling the whole process, from the initial enquiry to the end job with enthusiasm, efficiency and honesty. I would have no hesitation in recommending them.