"Very disappointed to have one of there…"

Very disappointed to have one of there employees outside my house asleep for well over two hours. Photo available on Google reviews

"Dissapointingly low effort - poor communications"

I contacted this company on the (unofficial) recomendation of the Anglian Water engineer who attended my property because of a drainage blockage. Communications were poor - the person who responded to my initial inquiry stopped responding and failed to reply to a follow up question after their engineer attended. The engineer who attended made a rather half hearted attempt to clear a blockage in the rainwater drainage from my gutter downpipe. He didn't attempt to use a pressure hose as he said it needed 2 people and he was on his own. After 30 minutes of his half hearted efforts he gave up and said he couldn't do anything. I was still charged for an hours work - £95 + VAT - a rip off under the circumstances. These people get plenty of work from Anglian Water and are clearly not bothered about small jobs from individuals.