"Never bought before but brilliant"

Never bought grommets before. This place is the god of grommets

"While I have not ordered from The …"

While I have not ordered from The Grommet Company I chatted with Chris on the online chat. He was very helpful and able to identify the best fit grommet, within seconds, based on the dimensions that I told him I needed.

"Just finished an online chat very …"

Just finished an online chat very helpful saved me loads of time searching and they have what we need.

"Asked Chris for a Grommet I could not …"

Asked Chris for a Grommet I could not source from anywhere. Sent me a link instantly to the grommet i need! Couldn't ask for better customer service to be honest.

"Truly outstanding live chat"

Truly outstanding live chat, Chris was very helpful, asked me what I needed and did the hard work, 3 different recommendations were made available to me, Chris even helped me to decide on a suitable grommet for my needs and suggested that I request a sample pack.
If only other companies were like this.
Outstanding, thanks again Steve.

"Great hassle free customer service"

easy to navigate, well laid out website. Very helpful Knowledgeable customer service

"Excellent"

Excellent, immediate, online assistance. Friendly and very helpful.

"Chris on "web chat""

Hi all. Would highly recommend this merchant. Their service is precise and extremely fast. 10/10 , will definitely use again. Particular thanks to Chris on the "Live Chat"

"We used the the grommet company today …"

We used the the grommet company today for the first time while searching for a specific sized grommet on google.There is a helpful online chat service to help select the correct grommet along with supplying detailed material specs.

We ordered a sample and are hopeful the samples will arrive this week to be checked with our design.

Useful dimension drawings are available on the website making them easy to mock up in 3D to check for size with our designs prior to prototyping.

"Went on the website to find a …"

Went on the website to find a particular solution. Chat came up immediately. Don’t usually use chat but decided to give it a go. Advisor was responsive and got what I wanted straight away. Solution is in the mail! 5 mins, job done. Thanks guys!