"excellent"

good company to deal with , friendly, professional, excellent service.

"Aggressive drivers"

Driving on the M1 and driver was very aggressive, narrowly missing multiple accidents. Wouldn't put any support towards a company who take no consideration for others, particularly when in a vehicle that can kill an entire family in one.

"The service from start to finish was…"

The service from start to finish was first class and communication on delivery was above and beyond when I phoned office about my delivery time as I was working nice to see first class customer service

"EPS insulation 75mm"

Great price, good communications and really helpful delivery driver. The product is widely available so these points are important.

"Products fine, delivery and customer service unreliable. Don't use if you're on a deadline.."

I was told 36 hours (at approx 1630) prior to delivery an item wasn't in stock and not available until the following week. I could work around this but the following day they informed me they had cancelled my delivery with the rest of the materials (this was on the day before delivery was due). Whilst they talk about understanding the frustration and impact they've caused, there wasn't much genuine effort made by the sales manager to help resolve the issue. My only option was to accept delivery at the next available opportunity at their convenience which I do not consider to be them making "every effort" to resolve the issue. A complete lack of taking accountability for the mistake putting all the risk and cost impact on the customer. I've had 2 successful orders prior to this and the products are good, albeit that the PIR insulation board delivered was a bit battered but I appreciate these are relatively fragile and I was able to work around the damaged sides.

"Amazing service "

Amazing service
Fast delivery 🚚
Thank you

"They sent unusable extra pieces that I…"

They sent unusable extra pieces that I had to then dispose of myself with several trips to the tip

"Good communication"

Good communication, smooth delivery

"Great company"

Great company. Fantastic service!
Very reliable services, delivery was fast and the materials are of good quality. Will use them again and recommend them.

"The complete process from placing the…"

The complete process from placing the order, being kept informed and deliver two days earlier then first suggested was a breeze and items were well packaged. First class service.