"I was super impressed with the variety…"

I was super impressed with the variety in store and they couldn't have been more helpful with suggestions/ advise! Will definitely be coming back!!

"Good selection of natural treats, but....."

Good selection of natural treats which is what I was after but the lady behind the counter was very rude. Asking what dogs I had, I mentioned a Labrador x mastiff. Her reply was no wonder all these traditional breeds are dying out with people like you buying all the fancy hybrid thingies. Won't be going back there to be scrutinised over what dog breed I have. Customer facing staff should not be rude and outspoken when there's no place for judgemental belittlement like this.

"Just wanted to say thank you so much…"

Just wanted to say thank you so much for today! The field albeit muddy, was great fun for the pup and the girls and the bathing facilities for pup were brilliant and so easy to use! Beautiful place and wonderful staff! Thank you we will be back and sharing far and wide! Jen, the gang and one very worn out puppy :)

"Staff is great"

Staff is great. Food quality for raw needs to go up. Start keeping Henley, TDB, or TRF. Raw food completes not enough, the ones other than paleo ridge have vegetables to a small degree which is not needed.

"Best pet food shop in Milton Keynes"

I’ve been buying dog food here for almost eight years without a fail. You get high quality products for lower prices in comparison to big chains as they don’t pay high rental fees due to being on the farm. All the staff are incredibly friendly and welcoming. There is a self dog wash outside too which is perfect for our German shepherd who hates going to the groomers. It’s a gem and I can’t recommend it highly enough.

"First class products and service"

I’ve been getting my pet food from here for years always very helpful David has a really good product knowledge can’t fault them.

"Popped in to get my dog some treats"

Popped in to get my dog some treats, staff miserable & unfriendly. Very expensive to the normal pet store u can visit local.wont be returning

"Order placed online money taken wait a…"

Order placed online money taken wait a week no contact then email after contacting order not processed and money refunded. Our dogs now out of food. Very poor service avoid.

"Probably the worst customer service ever!"

I ordered a large quantity of Natural Instinct frozen pet food on Thursday 11th May before 12pm for next day delivery. As I did not receive any email confirmation I rang the company on Friday to be told it would definitely be delivered that day, by 4pm nothing had arrived so I rang once again to be told that there was a delay with the post office and they would call them and ring me back. I rang the company back over an hour later to be told the previous employee had gone home and it was too late to do anything now but that she would arrange for my parcel to be repacked the next day and delivered on Monday. On Saturday morning I rang again to check it was definitely being delivered on Monday to be told no it would have to be Tuesday! The employee told me as I had been put to huge inconvenience and now had to find somewhere that stocked this food as I had run out he would put some free treats in the parcel and make a partial refund of £35.00. The parcel did eventually arrive on Tuesday and surprise surprise there were no free treats inside! I have ever since been trying to get my £35.00 refund and my emails are now just being ignored. What a company! Such poor service all round and then to promise to compensate me with no intentions of doing so is pretty low! Think twice before using this company.

"Can't fault them!"

I started ordering from Walnut Pet Supplies as my previous supplier for frozen dog food had suddenly disappeared. Hunting for a new supplier, I eventually came across Walnut Pet Supplies who didn't just offer really competitive prices, they were also extremely helpful, quick to respond to my enquiries and delivery has been completely straight-forward. I've now had 2 orders delivered and will certainly continue to use them in the future!