"Great customer service!"

I had called after making an order online and decided it would best to just pick up and they very polite and helpful over the phone and when I went in! I have no idea about Indian sweets it was a present for a colleague and they really paid attention to detail

"I paid for 1.5kg of mitaai in the box…"

I paid for 1.5kg of mitaai in the box but when weighed it was nearer to 1kg

"Service was efficient"

Service was efficient , quality was good however you sent me Burfi instead of Gulab Jamun, did not complain as was too busy ..

"Great experience."

Great experience.

"Hi I mainly ordered from you as you had…"

Hi I mainly ordered from you as you had an option for sugar free Barfi and it was really good.
All the the sweets I ordered were fresh, tasty and delivered the next day.

"Excellent fresh produce"

Excellent fresh produce, and fast delivery

"Excellent customer service"

Excellent customer service, packaging & prompt delivery. Took those boxes in a suitcase and there was no leakage. My Nordic/Pakistani friends were thrilled. The taste was amazing as well.
Thank you @Nirallasweets!

"Rassgullas are sour"

ordered on Friday, got a message on Friday that they will pack and post a fresh pack on Monday. Received it on Tuesday. Left it in cool place, yet it's Thursday and all the Rassgullah have gone sour. It happened with last delivery as well but i then gave it a benefit of doubt. but it has happened again. Very disappointed

"I had my order deivered"

I had my order deivered. So convenient.

The Gulab Jamun are well prepared and taste Great.

Delivered speedily and well packaged.

"Not a good experience"

Honestly, the sweets were good but the communication/delivery was very bad. I placed my order on Monday Evening. I spoke to your team before placing order and I was told and confirmed that it will be delivered next day (Wednesday). The sweets were for Eid (wednesday) and I waited for them the whole day but it did not arrive. I called to inquire and the person was exceptionally Rude and Disrespectful. The sweets were delivered on Thursday afternoon which was not what was promised. I'l again say, the sweets were really nice but very bad experience. I am not going to order again.