"Excellent Customer Service!"

From my initial enquiry to Shane on the phone to the eventual purchase of our KIA, my wife and I found the whole experience excellent.
Shane is so professional, genuine and helpful which makes the daunting task of buying a car much more enjoyable, nothing was too much trouble.
This was the first time I've dealt with Motors Coalville Ltd and would definitely use them again in the future.
I highly recommend this garage to anyone thats looking to buy a quality car with excellent customer service.

"A massive thank you to Adam!"

After a traumatic experience with The Trade Centre, I got in contact with Adam at Motors Coalville and from the beginning he was very professional and knowledgable. I asked to view a car the same day so I visited branch and was greeted with a warm welcome. I was shown the car, asked if I wanted to know anything and was left to have a look in my own time without the feeling or pressure of being watched or pushed into a decision. I took it on a test drive on my own- was informed of the best place to take it for a good run. Came back and enquired more- again there was no pushiness. I advised I would be back the next day which I was, more looks round with a second opinion, reassured with the AA checks they pay for them to carry out, plus a 12 month warranty and a fresh Mot and Service to last the duration of the warranty. Paid a deposit on the car that day, and was kindly offered delivery too. I collected the car a week later and was shown everything I needed to know- was helped with connecting Apple CarPlay and Bluetooth and all the other technical parts!
Honestly such a smooth experience from start to finish- my old car was part exchanged too so no stress of having to sort that out either.
A HUGE thank you to Adam for making a once stressful experience into a positive one!

"Customer Service, sales and aftercare 5*"

I'm returning as a customer due to the great deal I was offered, the professional and friendly sales team.
The BIG reason for me is the customer service, it's 5* all the way and their after sales car is 109%
Once again thank you to Shane for his amazing service 👍

"Recently bought second hand Puma"

Recently bought second hand Puma. Very pleased with the car
. Good price given for my old car. Sales staff were great. No waiting around. Would go back in the future for another deal

"Nearly new electric Mokka"

Bought a nearly new electric Vauxhall Mokka recently. Friendly and efficient service from Shane. Thank you.

"Excellent professional service with a…"

Excellent professional service with a 'local garage' feeling. No hard sell, no added extras, just good honest sales.
Craig spend time with us without the feeling of a hard sale. He was great, always there at the end of an email. Definatly look here when buying another car, hope they are still thete in a dew year time when I am ready to change my car.
Thank you so much for your support

"A big thank you to Motors of Coalville"

Just bought a nearly new Ford Puma from Russell at Motors of Coalville, although we live 150 miles away! Fantastic to deal with from start to finish and so knowledgeable and helpful; he made the whole experience a pleasant one. Would definitely recommend my friends to try them. Just wish we had a garage like this near us!

"Sent their contact form asking for a…"

Sent their contact form asking for a price on a service. Automated response received saying it had been passed to relevant department. 2 days later no reply. Very disappointed

"Excellent Service"

We bought a used Mondeo from Motors of Coalville. It wasn't an expensive vehicle, but even so, the service from Russell, Shane and all the other staff we met was helpful, friendly and efficient from start to finish. We were made to feel like valued customers. Old School customer service, in the best possible meaning of the phrase.

"Bought a car last week and the sale team went over and beyond to help"

Bought a car last week and the sales person called Shane was very helpful his knowledge was first class. But the main result for writing this is the after care we got was exceptional nothing was too much for Shane we had a problem with car the day after we bought it (NOT DUE TO DEALERSHIP) but Shane went over and beyond to help sort our problem out by even phoning us after service to see if we got sorted then today 17/7/23 he blow me away again as we had to get a valve fitted to our tyre due to a blowout on the motorway and then after national tyres lost our locking nut Shane replaced them for us... at no cost to us...The after care we have received had definitely made us a customer for life with Coalville motors the whole team are very helpful and always at the end of the phone