"HP Printer problems"

Bought a new HP 7740 A3 printer scanner. Not possible to scan and then print at the same size. Tried with both Windows 10 and Apple Mac, my local software support and PC repair shop were very helpful but also could not make it work. Manuals and robot assistant offer zero help. Do not buy an HP printer.
Also had problems with wifi set up tools. They don´t work with MAC s

"What tech support?"

Numerous problems with a brand new printer. Took about half doz phone calls & 2wks to even get it working. "Virtual Asst" is a complete POS waste of time. Average wait time to talk to a person is about 1.5hrs - no joke! Tech support are outside the country sitting in crowded market places constantly losing service, then never returning your calls. They ARGUE with you about what you tell them the problem is! Rude, dont know what they're talking about as trouble-shooting never works even when tried repeatedly, they frequently have to ask others, supes & special consultants what to do. They cant help since they dont even know what kind of menu I;m looking at on the printer since they dont even have MANUALS for the model you are calling about! (Like the brand-new higher-end printer I have which also didnt include even a single piece of paper manual about the menu options!!). Since having this printer not even 2 mos, I've probably called another 1/2 doz times for various problems, each time waiting 45min+ on the phone & some days hanging up b/c I had other things to do. Have had to repeatedly download diff apps & drivers for my 3-in-1 printer, remove, reinstall, update, etc, & each time it screws something else up. Ex: if I want to scan & go through that hot mess, then it wont print from any devices anymore. Fix that & now it only works from 1 device. Copy something in the morning & by the afternoon it wont print from devices. Go to copy a single paper & wait 15-20mins while it does "printer maintenance" all of a sudden. Printer & app says "active, installed, on network, ready, available for printing, etc..." But try to print & the computer says its "offline." DONT WASTE YOUR TIME ON THIS CARP. Ive spent more time on the phone with people of low intelligence, rude-attitudes, no actual knowledge & almost no English (providing USA support) than I have actually USING the product!

"Dårlig support/tekniker"

Har nu siden Torsdag 15 August forgæves forsøgt at få en tekniker i tale. Har ringet 4 gange til support - som hver gang siger at de får en tekniker til at kontakte mig.
Ufattelig dårlig service.

"Support hilft nicht"

Habe in zwei verschiedenen Fällen den HP Support in Anspruch nehmen wollen (1x Drucker, 1x anderes Produkt). Beide Male konnte die Seriennummer nicht im System gefunden werden. Statt des versprochenen Kostenvoranschlags für die Reparatur kam eine Email mit der Nachricht: Das Produkt hat sein Lebenende erreicht.
Da der Papiereinzug nicht mehr funktionierte habe ich die Rollen mit Spiritus abgewaschen und...siehe da, das Lebensende ist noch nicht erreicht, läuft alles wieder. HP ist für mich kein Technikpartner mehr. Diesen Support kann man sich sparen.

"Nur Stress unt Probleme mit HP"

Nur Stress unt Probleme mit HP

"There is no support at all from HP:"

There is no support at all from HP, you can not write or call hp for support.
There is only some bad doing it yourself help, that does not work.
This is my third HP printer with big problems.
Two of them are brand new.
Never never more HP.
HP Deskjet 2632

"Services its Excellent."

Services its Excellent.