"A responsible and skilled team for my solo Mommy Makeover (UK)"

I was always apprehensive about the large package medical trips sold to Brits, but then I found Basari Hospital. It is a hospital that serves the residents of Istanbul, as well as international visitors. One thing that was a huge green flag before going, is that the Surgeons are all employed by the hospital itself, rather than being outsourced.

I arrive and I am greeted by the VIP transfer team who whisk me away to the Hospital to meet Faith, one of the international coordinators. I am introduced to the nursing staff and shown the room which is fresh and clean, with great Air Con and private bathroom facilities. I also met Eser, who has been answering all my questions and arranging the whole trip for me. The bed is memory foam and fully adjustable, which made recovery a lot easier!

I had a full 360 tummy tuck, liposuction round the torso and back, as well as a little on the arms, fat transfer to my hips and buttocks, breast lift and augmentation (implants) and labiaplasty. I got the full works!

Dr Serkan Kaya is genuinely one of the most caring doctors I have met in my life. He and the whole nursing team were there to support me and tend to my every need - this is in a very literal sense just after your surgery! I was fed by hand when I felt too weak, my hair was braided every day, I was washed and cared for (I felt like a new born baby afterwards!) and had my hand was held when I had a little wobble with my nerves. They would make sure everything I needed was in reach and that I was comfortable.

However, there were a couple of translation issues, especially on the first night. Mostly, there is a nurse on call who can speak good English, and of course you have Eser and Faith available to message on WhatsApp, but please be aware in advance that some requests may take a little longer.

There was also a slight challenge in one of the surgeries but to my surprise, instead of sending me off to the hotel, they kept me in hospital and under observation until they were happy I was feeling better. This shows real responsibility and care by the team.

I still have some healing to do and a couple of months before I see the full finished result. However, after getting checked over once in the UK, there are no issues with the healing or the wounds and everything is as it should be. My body really does look amazing!

Eser is still on-hand on WhatsApp to help me with aftercare, giving me advice and requesting regular photos and sharing them with the surgeon to make sure everything is healing as it should be.

One word of warning - I always thought of myself as a strong person and able to do anything alone. Even though I managed it, if I went again, I would definitely bring a guest. However, if you do go alone, there is always someone there to hold your hand!

"Pay more and go elsewhere! It’s not worth it!!!!"

Wish I had paid more and gone elsewhere!!
First of all the sheets on the bed are dirty, the blankets look like they’ve never been washed and the pillows are so old they look like they’re filled with cotton balls?
The room was absolutely freezing and I mean freezing and they wouldn’t let us put the heating on..
We were supposed to have a translator but she could barely understand either of us and couldn’t speak much English. No one went through the procedure with us so we didn’t know what was happening and it was very rushed! We had a lady come in to the room in the morning with the translator on her phone saying ‘hurry up the dr is very busy’ we hadn’t been told a time or anything and this was early in the morning. I wanted to brush my teeth and they literally grabbed me like I was in a prison. The staff don’t knock the door and will just walk in all through the day and night so you have 0 privacy!! A lady walked in at 3 am just to give us some slippers.
We then got prescribed medications which I google translated and none of them were anti sickness which we were supposed to be going home with as we had a 4 hour flight. We also both got prescribed ibuprofen which after 4 weeks I’ve now found out that under no circumstances should anyone who’s had any bariatric procedure be taking ibuprofen. My partner was sick the whole time and they only gave her an anti sickness injection 5 minutes before we left after I had been begging them for something to help her the day before. I even offered to pay more.
I would definitely NOT recommend this hospital at all. And to top off this dreadful experience my partner is having to have her balloon removed in the UK as they have over filled the balloon and they’re unable to drain it. She has not eaten or drank without being sick for over 3 weeks and the last 5 days she’s been in hospital with severe dehydration, malnourishment and potential stomach lining damage from the ibuprofen.

Pay more and go elsewhere, please!!

"All the staff were very friendly"

All the staff were very friendly, from the co-ordinatior to the nurses and doctors. The hospital was very clean and everything happened when they said it would and how they said it would.

I would definitely recommend this hospital.

"Greatest people I have ever met."

I can't describe how much help Eser has been. He never had a problem answering any question that I had to ask and has always been available when convenient. Couldn't ask for a better person to have as a contact in a case like mine where you're having an operation in a country you don't know. (I came from UK). Congrats to every nurse that took care of me and also sending my greatest regards to my surgeon, Elshan, for giving me exactly what I wanted with my rhinoplasty surgery. 🙏🏼

"I was really happy with the surgery"

I was really happy with the surgery. The staff were helpful, reassuring & prompt. Mahmut keep me updated throughout and was a great help.

"Highly recommend "

Two weeks post rhinoplasty and I could not be more pleased! It’s safe to say I was more than a little nervous before the operation but the moment I met Dr Mammadov I knew instantly I was in good hands.
The whole experience went as well as I hoped, thank you Dr Mammadov and your team.

"Outstanding health care "

I can not fault the care, patience. Professional guidance given pre travel from the UK. Eser was very knowledgeable and helped with with any queries. The staff at the hospital especially the nurse give impedable care 24/7 going above and beyond to help me as I traveled alone. The surgeons and anesthetist introduced themselves before op and checked on me following the procedure of a gastric sleeve. Rosa the translator and admin was very Professional and thorougher. The hospital was exceptionally clean and private room was huge with private bathroom, cleaned daily. I can Highly recommend Basari hospital to anybody travelling from outside of Turkey, the care given was simply perfect. I will be back again next year. Thank you all.

" rhinoplasty surgery"

I recently had rhinoplasty surgery with Dr mammadov who was just amazing. I was extremely nervous about my nose remaining natural and he assured me he would do his best he also is very realistic and will inform you what you will expect from surgery. From start to finish I had the most amazing and comfortable stay. From booking with mahmut to check out everything went so smoothly. Mahmut was able to translate for me and always on the end of the phone should i have needed anything i also had the pleasure orlf Roza to translate she was lovely so friendly and kind.The staff at the hospital were so friendly and always making sure I was comfortable checking in on me and getting me ice packs and showing me how to use my aftercare everyone of the nurses were extremely caring and always had a big smile. After surgery we stayed at a beautiful 5 start hotel and were able to see alot of the beautiful city istanbul. Transfers were always on time. I was also transfered back to hospital to have my cast off and Dr mammadov was excellent. He is very talented and an artist when it comes to rhinoplasty. All in all I had an amazing stay my procedure went smoothly with little to no pain after Mahmut is still on hand after surgery if I needed to ask him anything and has been extremely kind and helpful can't thank the team enough. 🙏

"Friendly & fun staff "

Friendly & fun staff , Super clean , quick respond when you ever need anything.
I was travel on my own from London - England but I didn’t feel alone as everyone in BASARI have been treating me like their family, I felt so overwhelming and Miss Nesibe was my consultant and she has done her role like a pro. ☺️
and I would like to give a special 5 stars to
Dr. Serkan Kaya, He is the best, Modern, and the coolest plastic surgeon. He will delivered your wish.
I am so please with his work done on my body. Highly recommended
Overall, My experienced with BASARI Hospital was 10/10 from the started until finished.

"Happy with Rhinoplasty but would go elsewhere if rebooked"

Overall happy with the outcome of my rhinoplasty, I just feel that there was no organisation at all from staff and hospital. We were not told the time of our surgery or consultation and also our hotel was changed and we were not told until we were dropped off at a different hotel. I always had to chase Mahmut to ask for things such as fit to fly letters and ask when we would be picked up. Hospital staff were nice but did not speak English and we didn't have a translator available for majority of the time. Was also overcharged for discharge medication after being told this would cost no more than £20. If the communication and organisation was better than would be happy. My Advice would be to book another company and pay the extra money for better service.