"Really pleased with my shutters"

Really pleased with my shutters. Fitter really nice and work of excellent quality. Would highly recomend.

"Superb service"

Excellent service from measuring, quoting and fitting. Very friendly, helpful with choice and options of blinds.

"We had new blinds installed in Village Hall"

We had new blinds installed in our village hall and were very happy with the service, from visiting to quote through to installation. Would recommend and use again.

"Had to call Sunrise due to a problem…"

Had to call Sunrise due to a problem with my deck awning they installed a couple years ago with an issue of it not retracting. Sunrise called me back to state that they could attend next day in the morning, which they did. The problem was diagnosed, resolved & the awnings functioning fine again.
Leaving this review for anyone considering a really good quality awning or blind, which can be a significant cost..
It is only as good as the support your going to get from the company installing if anything happens after that. If that is the promise your made at time of purchase, pre installation, then you will not be disappointed with the service you receive from Sunrise if you go with them. Highly recommended.

"Poor Customer Service"

We have used SunRise Blinds & Conservatories Ltd for the supply and installation of all our blind requirements for many years and always been pleased with the products and service, so much so, that we've never gone anywhere else for a quote or supply.

However, our recent experience, has been less than satisfactory. When I heard nothing after 3 weeks after placing our order, I made contact and was told it was booked in to be fitted (6 weeks after my original order date), I said I wasn't really happy with that and eventually they fitted it after 5 weeks (yesterday). The communication wasn't customer friendly either.

After the blind was fitted yesterday, I asked about payment and I was told by the fitter that he didn't have a card machine and could I pay by either phoning the office or by bank transfer. As I was working, I opted to do the Bank Transfer option. I went to pay last night, in fact I had entered all the details online, but then I asked my husband if had checked it to make sure everything was okay before I did the payment. So I aborted the payment and we went upstairs to look. When we looked, the material looked totally different to the sample I had taken a photo of. So I immediately wrote to SunRise Blinds to query it and then held off the payment. Later in the evening when I went up and the blind was in a different light (after dark) I could see actually the material was the same, so I immediately came down and emailed again saying to ignore my previous email and that I would sort the payment in due course.

This morning I was in the process of making a payment when an email popped up from SunRise Blinds, saying that payment was due immediately after installation. I was shocked by the response, no politeness in responding to my last email, just demanding payment. Sorry, but you have lost our business, albeit not a big impact to you, but really you need improve your customer service and be more polite to your customers - Anne!!! Very disappointed, not the same customer service we've received in the past.

Be assured we will not be a returning customer.

My rating is based on the poor customer service and slow turn around time.

"Skylight blinds "

Just had sunshine blinds in to fit skylight roof blinds in garden room.
The lads were in and out in no time.
Done a brilliant job I would highly recommend 👍

"Amazing customer service."

Amazing customer service.
I needed spare parts for blinds I’d purchased a few years ago.
They found & provided the parts I require in good time with great customer service.
Highly recommend.

"Great customer service"

Great customer service, very helpful and excellent quality blinds. Definitely recommend.

"Excellent service, great quality."

Very happy with the service, couldn’t be happier with the blinds, excellent quality. Installer was friendly and did a brilliant job.
Would highly recommend and will use again in the future.

"Delighted with my new blinds!"

I have just had 8 blinds installed by SunRise and am delighted with the results.
The whole experience was easy - the advice given, the patient and thorough service and the ease with which the SunRise team catered to the non-standard installation really made a difference.
Would not hesitate to recommend.
Thank you everyone at SunRise!