"Polite customers service and so on but…"

Polite customers service and so on but at the end of the day they need to spend some money on upgrading their IT systems as it is clearly sub standard - took so long to open an account, which they state is operational, but does not let one log in ! that I gave up. And I am not some technophobe.
Save yourself a week of headache and wasting your time with forms.
And if they can't get that right then I am nervous to send them any $$.

"Professional team and excellent service!"

The LPM team is always friendly and helpful. I'm a regular customer there and in their office in HK they really take the time to fulfil my wishes. The prices for the products are very attractive, but mostly you have to act fast. ;-) Without a doubt I can recommend this company.

"My go-to shop in HK"

My go-to shop in HK, have been buying from them for over 5 years, even after I moved out of HK. Wide variety of coins and usually OK prices, good (but sometimes slow) customer service, good location in Central, but also reasonable international shipping costs (in which case their packaging seems designed to withstand a plain-crash). Only complaint is the rip-off premium for small silver quantities (Sometimes you just fancy a coint without wanting to buy 100 of them, but no negotiation even if that is part of a larger purchase). Note: avoid USD payments, as their bank deducts about 9 USD in fees.