"Amazing to be supported by"

CAP have been so helpful and I am forever grateful with everything that they have done for me, they are really helpful on the phone, they explain everything to you, try their best to help and support you with everything - I just want to say a big thank you to CAP for everything that you have done and still do for me.
My debt coach, I want to say A BIG THANK YOU, to Laura who has supported me with everything that I have had going on, she has been there through my worst and best days.. Laura has guided me in the right direction and advised me on what way to go forward, and even when I have been hesitant, she has reassured me that everything would be ok and still does which this make me feel at ease. Laura is an amazing, caring and friendly person to have supporting you when you feeling down, A lot fun, bubbly and energetic person to be with who will make you smile, she has also got me involved with activities and she has offered me some courses to go on.

Laura I just want to make a promise, I will do my best to make you proud of me.

With the support from CAP and Laura, my opinion is, no job is to big or small, CAP and Laura do what they do best, and that is to put their client first and help out as best they can.

"Helped me in the process of taking out…"

Helped me in the process of taking out a DRO. They were very kind and supportive as I was very anxious about my declining financial situation.

"CAP have been fantastic"

CAP have been fantastic throughout my debt journey, and after 12 months I am completely debt free! The process isn't quick by any means, but they were there for me every step of the way. Thank you to everyone at CAP for your help and support this past 12 months!

"Just heard about this is this real"

Just heard about this is this real

"Amazing service and amazing staff"

Amazing service and amazing staff, I was helped by Mark Harris in Edinburg and helped me get debt free, which I never thought possible. Cannot recommend this service enough no matter what you believe, reach out to them and get out of debt quick!!

"Waited 4 months for no hlep"

I had to wait about 2 months for an appointment. There is no mention of how long your first appointment will take, it basically took half a day. Then to finalise, it took another half a day. It seemed fine until 4 months went by and I had no communication from CAP, no letter nothing! My creditors were trying to be patient with me, but they were also getting frustrated getting nowhere with CAP. I finally complained and wanted to leave, but was told that H/O would be contacted. All of a sudden, I had to sign another client authority sheet in both my surnames and I had to submit my payslips and universal credit payment again. All the while they were 'trying' to work out a budget. It seemed to me that I wasn't at all a priority client and only when I complained did they start to do something, but even then, they were extremely slow. They might have helped others, but for me it felt like a nightmare begging a Christian organisation to help me, when they couldn't give two hoots!

"To all those people complaining this is…"

To all those people complaining this is what happens when you put your faith in man and not god you all have the same attitude and quite frankly it’s disgusting

"Very amateur and seemed more concerned…"

Very amateur and seemed more concerned that I didn't have a TV licence than my debts.

When they first arrived the TV was on and they asked if i had a TV licence even though this wasn't part of my debts...Christianity hasn't changed - it still works for the monarchy collecting taxes by any means.

Very poor quality of training - I found the lady who visited, rude, very loud, and asked questions above her remit.

Collected data which shouldn't have been on the forms.

"They helped me from start to finish and…"

They helped me from start to finish and are very kind curteous and professional

"More friendly than money could buy."

Fantastic organisation.
More friendly than money could buy!
Easy to work with and completely centred around me and my way out of debt.
Very relaxed and professional advice and support.