"It was a scam"

It was a scam. Despite many seemingly good reviews, I think they are robots.
This company took the money and didn't ship the product.

"I bought a medical device via PayPal"

I bought a medical device via PayPal, however, was never delivered. Also communication stopped, no chance to reach paxamedical staff. Fake company suspected.

"The customer service at PAxaMedical…"

The customer service at PAxaMedical deserves the highest praise, as they consistently provide courteous and attentive assistance. Every shipment I receive from them contains meticulously sterilized materials, showcasing their commitment to maintaining top-notch quality. I am truly grateful for their exceptional service and attention to detail.

"Every time I reach out to place an…"

Every time I reach out to place an order, I am greeted by friendly and knowledgeable representatives who go out of their way to assist me. The efficiency with which they process my orders is commendable, with delivery consistently taking just 2 to 3 days. It's an absolutely pleasure to engage in business with such a reputable company!

"The product I receive from PAxaMedical…"

The product I receive from PAxaMedical is of outstanding quality, and I am impressed by the timely delivery of my monthly supply. However, I did encountered an unfortunate issue last month when it came to renewing my subscription. It took an aggravating 12 days to resolve the problem, as I had to proactively contact them by calling Paxa to inquire about the delay. It would have been greatly appreciated if Paxamedical had taken the initiative to inform me about the issue and provide updates on the progress of the renewal.

"3 stars"

I must say, my overall experience was quite satisfactory, except for one minor setback. Upon receiving my shipment, I noticed that the box had endured some damage during transit and had been resealed. While I don't believe an times were missing, it was disconcerting to encounter a similar issue with the July shipment, although the extent of repackaging was not as severe as the previous one.

"I have noticed a minor inconvenience…"

I have noticed a minor inconvenience when it comes to reordering after receiving a reorder notice from PAxaMedical. Unfortunately, I am unable to select specific items that I need for that particular month. Instead, I am required to reorder the entire set of items, even if I only require a few. This limitation forces me to endure the time-consuming process of placing an order over the phone. It would greatly enhance the customer experience if Paxamedical could implement a more efficient and personalized system that allows for individual item selection during the reordering process.

"I'm afraid there was a notable lack of…"

I'm afraid there was a notable lack of communication regarding my order, which left me quite disappointed. Despite clearly mentioning during the ordering process that I was currently undergoing physical therapy and expecting a phone call to discuss my next order, I never received any follow-up from the company. It's unfortunate that my concerns and specific needs were not addressed as promised...

"What sets this company apart is their…"

What sets this company apart is their genuine compassion for their customers. In a world where such empathy is becoming increasingly scarce, they stand out as a shining example of care and concern. I am truly grateful to have encountered a company that places such a high value on the human element.

"The service provided by this…"

The service provided by this exceptional company is nothing short of extraordinary. They consistently deliver my supplies in a timely manner, and their staff is always courteous and ready to assist with any questions that may arise.