"Sets the Gold standard of service and competence"

We have always used Gas Gold to service our gas boiler and provide the certification we need as foster carers. After our 20 year old boiler broke down recently, we called Gold Gas out to repair it. This was responded to very quickly and after diagnosing the fault, and discussing the costs involved and the limited benefits it would give decided to replace the boiler. We were advised on the different options available and following our decision the replacement was booked for 2 days later.
The engineers turned up spot on time and answered our questions as they worked. By mid afternoon all was done as the boiler was purring along and any mess completely cleaned up by the engineers.
The difference this boiler has made is spectacular compared to the old one so we are very pleased.
Gas Gold hav, as usual been exceptional throughout with good quality honest advice and no pressure upselling. The costs are competitive and their reputation as a quality company is well deserved.
The engineers are polite, well mannered, considerate honest and competent. They are the measure by which similar companies should be measured.

"Finally a company who is on the ball!"

Finally a company who is on the ball, I have no hesitation in recommending GoldStar Gas Services for a boiler replacement.
Quoted immediately during site visit.
Installation booked, appointment kept, work on site done in promised time and followed up with guarantee registration and promise to call for to offer service in a years time.

"I’m really pleased with my new boiler"

I’m really pleased with my new boiler.
The two engineers were so polite and helpful, they didn’t leave any mess and all the rubbish was taken away.
I’m glad I chose Gold Star.

"Best for workmanship and price…"

Had a new central heating system fitted by Gold Star, must say they did a wonderful job, hard working guys who were extremely curteous and friendly, I am so pleased with the new system and would thoroughly recommend this firm.

"Great service"

I had Goldstar remove a gas fire for me and can’t praise them enough for their prompt and professional job. I’ve subsequently had them back to install a vertical radiator in my new home and once again a brilliant job. PPE worn throughout plastic protection put down on my carpets and the radiator installed perfectly with the absolute minimum of disruption. Everything cleared and cleaned after the work. Great guys and I would and DO recommend Goldstar to everyone.

"installation of new boiler"

We were very impressed with our new boiler installation for our central heating. All the work was very clean, tidy and professional, however, we were not at all impressed with the work done in the loft. The plumbing left a lot to be desired and the place was left in a mess with rubbish everywhere and no insulation on the pipes.

Thank you for your response. They had to do work in the loft to disconnect the tanks and arrange for the hot and cold to go to the bathroom. They removed the existing lagging and did not replace it when finished. They took the lagging off the tanks, removed the tanks and just left the lagging in the loft. We have since removed this ourselves and replaced lagging where necessary.

"5 gold stars for your amazing customer focus & delivery"

Best in all aspects - Never experienced this level of customer focus from any other boiler installer/service provider before. Right from really competitive quote , prompt courtesy call an hr prior to arrival on agreed installation date to completion, it was well coordinated across the teams/office. Gavin & Jance were fantastic all through going an extra mile to additionally board up the area in loft to make it safe, additional piping challenges owing to our eaves design etc by ensuring that they provide safety , customer satisfaction and esthetics intact even if it meant additional hours of work for them - they never compromised on quality! Louise was amazing with her efficiency and coordination too. Gold Star - You have just bagged a lifelong customer for sure.

"More than 5 stars"

I understand now why they are called Gold Star. Very professional and personable. Got a gas engineer out to me at short notice.

I checked the Engineers‘ registration online and he was more than happy to provide his details, even though he had never been asked before and had been doing the job for 14 years.

From the lady who booked the gas fitter in to the guy who attended my property I can’t fault you. Such lovely people.

"I couldn’t be more impressed - thank you"

I couldn’t be more impressed with the service I have received. Very professional, helpful and efficient throughout. The fitters were clean and tidy workers and the office admin made easy. Thank you

"Trustworthy and professional"

As a landlord, I need firms I can trust to work directly with my tenants. Gold Star GS are friendly, reliable and professional. They arrive promptly, do the job and leave the tenant happy. I get excellent feedback from my tenants.

Gold Star are also good value compared with other companies I have used. I can trust them to do what is required and not 'invent' work.