"I placed an order online at Yellow Sub"

I placed an order online at Yellow Sub, on the 24th of December, still have not received my order. Called the fast courier, I get an automated response that they are currently experiencing a large number of calls... I should rather contact them via Whatsapp, still not assisted on Whatsapp, instead I get automated messages...I can't even track my order. I'm not impressed with their service the delivery fee is also unreasonable. This is the second time I have placed a delivery order and the service is not getting better.

"Matric Shoes"

Ordered fancy shoes for a friend's daughter's matric dance, was delivered in 2 days and shoes gorgeous! Thank U YST for great service!!

"I bought a few clothing items on the…"

I bought a few clothing items on the 7th, till to date I haven’t received a tracking number or whatsoever, phone rang till 15mins only to be told I should email them

My order number is YST457579
Don’t buy from their online store rather buy from the actual shop to avoid disappointment

"good experience"

good experience

"It was my second time ordering…"

It was my second time ordering something. I am happy with my order, everything that I bought fits me perfectly.It arrived quickly.

"Am so disappointed with yellow sub and…"

Am so disappointed with yellow sub and I will never order from yellow sub anymore .. I ordered a jean and I got the opposite , first time it had no zip , second time the jean was faded , I just want my money back.

"Refund due for goods not received"

I am really disappointed the way that things turned out. There was no hustle when I placed an order & paid for it. The problem started when I tried to follow up on my order YST267985 on 12 August 2022, the phone rang unanswered, decided to call Fast Way Couriers to track my order after two failed attempts with YST, could not get help from the either. I spoke to Marshall & Fina (still waiting for a call back) to date. Finally got assisted by Nokuthula, who asked that I resent the email to: YST email address & confirmed receipt of email & contents.

it is so improper for a Company of this magnitude to have ONLY 1 telephone line where on has to be on hold for more than 20 minutes only to be informed to send an email to be assisted.

"Fast delivery"

Delivery takes between 2-3 working days. Only problem is that they arent professional when it comes to handling refunds, they still havent gotten back to me about an inquiry concerning a refund.