"Great sales pitch spoilt by poor execution."

This isn’t a rating I often use but is necessary to reflect the poor service received. Front end planning and sales pitch by the manager in Bray was very good. The units are of decent quality. However fItting was a nightmare. Several units were not a good fit for the appliances despite giving the exact measurements upfront at the specification stage. Lots of snags needed sorting such as poorly aligned doors, a missing panel etc. The fitter never cleaned up after working, leaving us to hoover and wipe down units that had glue left on etc. As I write and several months later the cooker does not fit as the worktops arranged by Kitchenworld do not have sufficient gap. Some poor work was reluctantly fixed after long delays but there is still unfinished correction work which they refuse to do unless we pay for it. We will find someone else. The manager in Bray visited, measured and agreed that it has been badly fitted but the head office have over-ruled him. To top it all off the kitchen fitter crashed his van in to our home causing significant damage, not deliberately of course but reflective of the overall poor quality and experience endured. In short, great sales pitch but poor delivery. Disappointed.