"Entrega del pedido rápido"

Entrega del pedido rápido

"Great"

Great! Very fast delivery

"Informazione sui prodotti buona"

Informazione sui prodotti, consegna gratuita e regolare

"Velocissimi"

Ordinato un paio di pelli per sci martedì alle 14, mercoledì alle 10 il corriere mi ha consegnato il pacco. Imballaggio della merce fatto bene. Efficientissimi….

"Processing and shipment of my order is taking too long"

Estimated shipment date is 3 weeks from when I placed my order. However, my order is still “processing” after 3 weeks, so I contacted them to ask for updates. Turns out one of the items I ordered hasn’t arrived from their supplier. They suggested if I could just replace the item with another item with equal value but even the replacement item is out of stock! We’ve been going back and forth already and it takes them awhile to reply.

The entire process is taking too long. If only, they informed me earlier that the one item was taking a while from their supplier, my items could’ve been shipped earlier.

I’ll update my rating once I receive my order.

UPDATE: I finally received my order after a month. Wish customer service was more attentive and notified me earlier regarding delays of one of the items I ordered. I also hoped they had other courier options like DHL, since UPS in the PH is kinda slow. But I’m glad my order arrived just in time for my next outdoor trip.

"Bene"

Spedizione perfetta, condizioni di acquisto e reso chiare.

"Il reso dovrebbe essere gratuito e più…"

Il reso dovrebbe essere gratuito e più facile.
Il sito does si si blocca e rallenta.

"prodotto come descritto"

prodotto come descritto

"I’ve had a terrible experience with…"

I’ve had a terrible experience with this company unfortunately. I’m based in England and had not realised that all goods are dispatched from Italy.

I ordered two pairs of climbing shoes, and as neither pair fitted I had to return them for a refund.

This cost me £20.00 in shipping fees, which the company will not refund, and the parcel is now stuck in Italian customs.

Olinud have said I will have to pay customs duties to return the shoes, on top of the shipping fees, even though I am returning (not keeping) the shoes!

All of this has been ridiculously expensive as well as stressful.

I do not recommend buying from this company unless you live in the EU

"tan rapidos "

tan rapidos , tantas buenas ofertas. Aconsejado!