"Great customer service"

Great customer service! Always available for questions

"Excellent company"

Excellent company
Always fulfills any orders and requests by our company on a timely basis

"Great Communication!"

Idea has been a great company to work with. Their communication is excellent. We work with Clifford and he is always prompt and professional

"Failed to come through on line of credit when needed"

This company approved us for a line of credit. We took a small draw and paid it timely every time. We received constant offers to draw more and we are in California so when the wildfires hit near us they made offers to assist. We had a couple of customers who were impacted by the wildfires and did not want to press them for immediate payment so we made a further draw. They then subjected us to new underwriting (with no prior notice) and then declined the draw saying that we could not take more money until the business "stabilized" -- there was nothing to stabilize the business was not materially impacted just a slight cash flow issue that was going to mitigated in a couple of weeks. What good is a line of credit when the lender won't fund it when you actually need it? Had we had any idea this company would bail on us we could have simply pressed the customers for payment (despite the wildfire impacts) but we had no reason to think we needed to. We have large receivables, no risk, no default ever, no other debt. Just a completely unjustifiable failure to fund under the line of credit they offered. Worst lending experience ever and would never do business with them again.

"Use Idea if you want to be yelled at and belittled..."

I have been a client multiple times now and was just treated worse than a Hardees worker. I have a text and a recorded call of Al Beutel threatening me and raising his voice saying he only reports to the CEO and he can do whatever he wants. I Tried to reach HR and got sent back to Al....RUN! Don't say I didn't warn you

"Dont trust this company"

I had a fire at our retail location and thought Idea Financial would have my back thought I could get funds to help. No, since it took months to reopen and my bank account sales badropped (imagine that, your sales dropping while being closed) they denied my request even though I never missed a payment my checking account balance had more than my loan. They are great as long as you don't need them, I have had a loan with them for 15 or more years. I will find someone else and would NEVER recommend them to anyone.

"Hi excellent and faster…"

Hi excellent and faster renponse,sebastian the best any time I call him always answer the phone and solve me questions
Thanks sebastian for your attention.

"That they are dealing with an honest professional!"

Jacob is a true professional, his experience, knowledge and willingness to help his clients is second to none
Very grateful for his service and responsiveness

"Successful long-term partnership with a smart and organized business lender"

We have worked with Idea Financial for years and they have been extremely professional from day one. Their loan documentation is clear, their online portal is organized and up-to-the-minute and their underwriting team is solid. We have partnered with them to drive growth in our business and help fund expansion to great success. Sebastian Visbal is our executive client manager and he is world-class. Five stars out of five!

"The experience was great with my sales…"

The experience was great with my sales advisor Joseph malabunga from A to Z he was very helpful thru the process explained everything very well and he returned calls very fast with no time I love the experience.