"The lady I saw put me at ease…"

Both professionals I saw put me at ease and gave me time to explain my issues

"Good"

Made me feel welcome and relaxed

"Quick and easy to deal with"

Quick and easy to deal with

"Listened to me and helped me open up…"

Listened to me and helped me open up the rtc I was involved in

"Doctor who put fake things into your report."

Over a year ago I visited an 'expert' who belongs to Premex. The Unionline sent me there, they are the same quality of organization. This person should write a summary/statement about my condition after my injury.
But, what happened after he made this? I found insane amount of mistakes. I give you some : he put my left shoulder as an injured side, but the right one was injured. He put into this document I having CBT treatment. I have never ever heard about CBT till the lawyer said Cognitive Behavioural Treatment. Oh, I said what!? Why it is my summary? Nobody knows the answer. This person accepted doctor opinion who is not registered in the UK but ignored the UK registered ortopedic doctor opinion. I showed him,pointed with my finger my AC joint as the source of my pain, this man put on the paper rotator cuff injury (potentially) I am sure you have a little bit of anatomical knowledge you will understand why it is just unreal. But this person knowledge looks very limited. The rotator cuff injury symptoms are very significant, nut just a bit of pain you will have very painful shoulder and lack of arm movement will be possible. But I was going to gym that time,so with common sense this two together not possible. He was writing down, I was diagnosed with AC joint arthritis pain. Who did that? When? It is just like my CBT treatment nobody knows. He told me I need to lose weight,but HE NEVER ASKED FROM ME THE MAGIC QUESTION. 'Did you put weight on because of this injury?'
This person did not find it important to see my life before as it went to run regularly 4-5times a week and after the injury I couldn't walk, I couldn't sleep, stand up or drive. No chance to walk more than a few steps without pain or do any outside activity. I was totally disabled for 2years. But, before I had a very sporty life as a personal trainer. Why he did not asked this important question about my weight and life changes? If you would see him and his body weight you would understand he never did any sport in his life,so he doesn't know what does it mean to lose the ability to do any type of activities! However as a doctor who making a summary you must asking this question because it is very important. The lawyer sent a letter to this 'doctor' with my questions. Show me and tell me who told these information because I definitely not told any of those ( we talking over 15problems that I found) This person DID NOT SHOWED UP WITH ANY EVIDENCE. ALSO DID NOT REMOVED THE FAKE THINGS FROM HIS SUMMARY. What the Premex did? Nothing! They employing doctor who has no clue what is he doing, written down untold,fake things into my summary. This is ending here but the amount of problem still valid, steps are coming against.....

"A company that is unfit for purpose"

A company that is unfit for purpose. It has no systems in place to ensure your care is managed correctly.

"Only company in PI process to be open & honest"

Unfortunately had to contact Premex after a year of fob offs & lies by alleged PI solicitors Proximo in Chester (appointed fraudulently as such by the National Accident Helpline). The so called 'specialist' Prof. Ali Ghoz, did not perform an assessment of me at a location as listed on his fraudulent report as knowingly submitted to court by Proximo. Prof. Ali Ghoz actually only telephoned me for 2 minutes. Upon hearing of this Premex quite rightly agree that a 2 minute telephone conversation to complete a specialist report for court is unacceptable. Premex have also said to me, as a client, contacting them, was the first they were aware of this. I have been contacting Proximo solicitors for over a year regarding this fraudulent report. After months of exhaustive communications with all persons involved in the PI RTA process I am happy to say that Premex are not liable for the serious level of fraud taking place between conmen solicitors who instruct them or dodgy 'specialists' they refer to for reports. My suggestion to anyone who is victim of criminal abuse by solicitors such as Proximo or fraudulent reports by 'specialists' such as Ali Ghoz is to bring your issue immediately to the attention of Premex executives such as Jon Snee & Sophie Booth at Premex, I cannot comment on others experiences of dealing with Premex but these 2 people have been more than helpful in my case.

"Bad stay clear"

Bad. Lied on the phone and hasnt done what he said he was going to do. Don't bother with this company. Report them all the way!

"This company is unscrupulous"

This company is unscrupulous, chaotic and just an utter shambles to work with . Their communication is appaling , still waiting for medical appointments, claimed to never have received medical records sound familiar?? Coupled with Carpenters solicitors they are a joke !! Shame on motorbility scheme for using them

"Mr Morgan of the Sheffield branch is…"

Mr Morgan of the Sheffield branch is lazy and incompetent. He didn't take note of the other consultants reports and made many serious errors in the report that he made. Not to mention being rude and obnoxious during the assessment.