"Easy online experience"

Easy online experience and fast delivery - very happy with my dealings with Shade.

"Website dreadful. Superfast delivery"

Website is dreadful. A real struggle to get through the payment system. Had to try different browsers. But the delivery was superfast and the product was fine.

"Shade Australia is Number One."

Good price, quick delivery and excellent quality product.

"Very responsive service"

Very responsive service. Helpful on the phone and fast turnaround when exchanged an umbrella cover for a larger size

"Great customer service!"

The customer service team was outstanding. It took a while for my delivery but that was not Shade Australia’s fault. The correspondence with Shade Australia was quick and effective.

"Quality service and quality product"

Quality service and quality product, we love it. The shopping process was informative and easy taboot.

"Excellent customer service "

I had an issue with a broken link on a sail we have over the pool and I needed advice as to the best replacement. I was contacted by Andy who was extremely helpful and advised how to fix issue. I am very impressed by the excellent service and am very happy to buy from this company and in future.

"Clear website"

Clear website. Easy to navigate. Instructions simple to follow

"Great Shade & Service"

I liked the information on the website and the videos showing how my shade umbrella works. This gave me the confidence to purchase online. My product arrived quickly and was of excellent quality. I would buy from Shade Australia again.

"The umbrella high quality umbrella and great service"

The umbrella is of very high quality unlike the flimsy cheap umbrellas I have purchased from other suppliers in the past. Delivery was very prompt and the two delivery guys managed to get the heavy granite base upstairs for us. Great product and great service.