Drivespeed Leasing

Vehicles & Transportation
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223 reviews
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Customer Reviews about

Drivespeed Leasing

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Balm Balm

5.00/5.00

"Very helpful in making sure all went…"

Very helpful in making sure all went well , customer service was excellent, always getting kept informed of agreement .

01/07/2022

Sanj

5.00/5.00

"A great experience end to end!"

A great experience end to end!
I was kept updated by Jemima and Holly throughout the whole process via emails and phone. Its not often you get a great customer experience but credit to Jemima for an outstanding job. My new car arrived exactly as planned, I'd definitely recommend and use again.

11/06/2022

customer

5.00/5.00

"I was very impressed with all the team…"

I was very impressed with all the team at Drivespeed. They walked me through the ordering process very efficiently and despite all the delays associated with factory orders they kept me informed of progress. I am delighted with my new Audi and I would highly recommend them for your leased car.

26/05/2022

martin callard

5.00/5.00

"Everyone I spoke to at Drivespeed was…"

Everyone I spoke to at Drivespeed was extremely helpful keeping me informed of the delivery date and Leasing details .I would recommend them and certainly use them again in the future.

23/05/2022

P Turner

5.00/5.00

"I found them to be very professional…"

I found them to be very professional and customer focussed. There were very flexible and accommodating about my preferred delivery timeline, and worked hard to resolve an issue with the price when the dealer altered the terms of the deal due to the government cutting the grant on electric cars. Their communication was great throughout and I felt they were genuinely concerned that I got the right outcome

20/05/2022

B Shah

5.00/5.00

"Great customer service and amazing…"

Great customer service and amazing prices!
I've just received my car and am super happy with it. From the start Jemima dealt with all and any questions that I had with patience and kindness. Overall I had an amazing customer experience - shout out to Jemima and Holly. Unfortunately the car was delayed for delivery due to the storms back in march however the team kept in constant communication with me and were always very lovely despite my constant pestering.
When it was delivered unfortunately it was delivered dirty on the outside, when I explained this to the team they made it very clear this wasn't supposed to be the case and covered a cleaning for me. Where this wasn't ideal, due to the overall service I have had with the team I really appreciate all the help they gave in the situation.
Very happy with the service and company as a whole and I love my new car!

04/05/2022

VNW

5.00/5.00

"I could not be happier!"

I could not be happier that I chose to go with Drivespeed. Holly and Darren were incredibly helpful when we had an issue with the dealer. They put so much effort and time into fixing it for us, and it wasn't even the fault of Drivespeed. They went out of their way to make it a smooth process, ensuring we kept our original, very good deal and keeping me in the loop. They even sent me flowers to apologise on behalf of the dealership!
I will definitely be recommending this company to friends. Just outstanding customer service.

28/04/2022

David Black

5.00/5.00

"The lady I dealt with (Holly) could not…"

The lady I dealt with (Holly) could not have been more efficient, friendly and polite. Everything went exactly as planned and I was kept in the loop all through the process. I wholeheartedly would recommend Drivespeedleasing based on my experience with them.

28/04/2022

Roy

5.00/5.00

"Excellent company to deal with having…"

Excellent company to deal with having been let down by another company Drivespeed Leasing sorted me out within a day and my new Range Rover Evoque was delivered two weeks later
Special thanks to Jemma and Holly

26/04/2022

David Solomons

5.00/5.00

"An expert service with a surprisingly…"

An expert service with a surprisingly sunny attitude, there was always a cheerful voice at the other end of a phone to answer my questions and explain the process. Highly recommended.

26/04/2022
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