"The most agreeable and easy to use…"

The most agreeable and easy to use service. We did not find the taste of our first half case agreeable, (NOTE: nothing wrong with the wine just personal preference) 2 days later they picked up the remaining 5 bottles and delivered a magnificent 6 pack. Since then we ordered another wine recommended by our liason person; and equally fantastic. Also they answer the phone promptly without the robot saying if you want this press this number etc. I love this company; unusually agreeable, fair and they got a lifetime customer.

"Delivery did not turn up in the…"

Delivery did not turn up in the allotted time slot. Waited 3 hours the gave the app my next door neighbours address as well. Apparently , according to Great wines! this causes the parcel to be be sent back to base and re delivered the next day , so waited 5 hours for nothing. No message no apology no info from delivery DPD!
Next day delivery arrived on time- by what looked like a child! Young lad. So bit my lip. Hoping wine is better!

"Seamless process from ordering to…"

Seamless process from ordering to delivery. Knowledgable and friendly customer service.

"Complicated order for a wine tasting…"

Complicated order for a wine tasting that couldn't be completed on line. Phone answered promptly, order done in minutes, arrived ahead of schedule.

"The best low alcohol red wine around "

The best low alcohol red wine around , good price and quick delivery

"Superb person to person service"

Superb person to person service. It was like going into one of those old fashioned wine shops. The two orders appeared when David said they would at their respective locations without any delay. Can't fault.

"Easy to Order"

Easy to select, easy to order and pay. Hoping easy to drink but think we’ve chosen a good wine.

"the wine I ordered is exactly what I…"

the wine I ordered is exactly what I have been looking for, the only problem I had was paying for delivery but then having to collect from a local pick up shop was not easy,I do not get about that easy being eighty years old,but the wine will be perfect for my wife and I during christmas, many thanks, happy christmas ,

"Still waiting for delivery DPD IS…"

Still waiting for delivery DPD IS DELIVERING TO THE WRONG ADDRESS

"Absolutely brilliant experience "

Absolutely brilliant experience
Packed perfectly
Very efficient service
Very pleased with everything
Outstanding. No problems whatever
Thank you