"Recently bought a bmw which was exactly…"

Recently bought a bmw which was exactly how was presented in the photos on the website. Amazing service and very understanding would definitely recommend

"DS 4 purchased"

I purchased a car in August and everything was fine initially. Within a month of purchasing I noticed a warning light. When I contacted Derbyshire elite cars they advised me to visit their approved garages,I called them and they advised they were unable to do a diagnostics for a several weeks.

I mentioned this to Derbyshire Elite cars who asked to me visit another garage, I tried calling but could never get an answer and they were closed on weekends so was never able to get in.

Eventually I got a diagnostics done and passed this information onto Derbyshire elite cars. They booked the car in and replaced the ad blue. I mentioned that the diagnostics was showing more than just ad blue but my concerns were dismissed.

The car was still showing a warning light so I took the car back to the garage who after two days advised that the car needed remedial work totalling over £1400.

When I mentioned this to Derbyshire elite cars I was told this was my fault even though in an email from Mark I was told that the AD blue was that low that I would not have been able to replace. However they are refusing to cover the costs and take any responsibility even though I have had the car just over 3 months and the problems started almost instantly.

Buying from a dealer I would expect the car to have had checks on the vehicle.

Thanks for your response however it is not the truth and you know it. The AD blue was low only a few weeks purchasing the car. As a dealer I’d expect the car to be fully checked which it wasn’t.

Even when I voiced my concerns you dismissed them.

Your response is untrue I have been in constant finance with you with regards the problems I have been having. Yet you never offered any help. When I got a full diagnostics done you then booked me in but ignored all the warnings I had reported and dismissed my concerns that the car was not right.

I’d have hope to have resolved this amicably but I’m now seeking legal advice to get this matter resolved as you have shown no inclination to resolve this amicably.

"Fabulous experience"

Had been looking at cars for a while but nothing came up local. Went for a few test drives at other car sales but there was always something not quite right. We found what looked like the perfect car on the internet and was shocked to see it was more than local. Called, made an appointment to view and test drive and drove home in it later that day. Fabulous service, very honest and not pushy sales man but then the fab car sold it self. We will definately be back.

"Fantastic service"

Bought a Vauxhall Astra 2018 model from Mark today . Absolutely brilliant service from the moment we arrived . The keys to the car were given to us and left to look around on our own with no pressure. After taking for a test drive we went ahead with the paperwork that was done with such ease and no problem at all . We would highly recommend using this dealer Mark was exceptional. Thanks for a great experience in purchasing our son’s new car.

"Totally a 5 Star experience from start…"

Totally a 5 Star experience from start to finish! OMG!
Car was exactly as the write up & photos, I went to view but would've been just as happy had I ordered online & had delivered!
Mark was brilliant, my car was a write off & I bought a car on the same day!
Highly recommended 👌

"My experience with this company was …second to none"

My experience with this company was fantastic from start to finish,the customer service was second to none.
Saw the Nissan Note i wanted on their web site,rang & spoke to Ryan,late Sunday afternoon,he helped me through the buying process even after hours & less than 24hrs later it was delivered to my door.couldn't be happier with this company,definitely recommend using them

"Excellent Professional service"

Excellent Professional service. Efficient from start to finish- Highly recommend Derbyshire Elite Cars if you are thinking of purchasing your next car!

"So called up one day got it five days…"

So called up one day got it five days later!

Was shown the car via whatsapp as I couldn't go to the showroom.

Was shown round the car looked great. Was delivered to me when they said.

Only issue was that the car had a nail in the tyre which I then had to go get changed but other than that great!

Would recommend

Thank you

"2009 Ford Ka from Derbyshire…"

Bought a 2009 Ford Ka from Derbyshire Elite Car Sales. The car was MOT'd for a year and came with a reassuring history of paperwork. The car was clean and runs smoothly. Thank you

"I brought a car from here"

I brought a car from here. I have had nothing but trouble with it and the warranty does not cover it