"You do not respond to emails with follow up questions."

Machine is good but limited instructions for use, different modes.

"I can't find my order."

I can't find my order.

"You could make it clear that when you…"

You could make it clear that when you order something. It is getting on the slow boat from China. f****** ridiculous.

"I've never received the product that I…"

I've never received the product that I ordered.

"My mechine is fun wish i could connect…"

My mechine is fun wish i could connect with others it did pair but only for a few seconds my internet is starlink wich is fast but oh well wish i had this long time ago i have some attachments coming been 8 days since order shipped hope it comes today.

"We got sent a wrong item."

We got sent a wrong item.. something we didn’t order..
I contacted them and they promptly replied and were happy to make it better for us. We really appreciate them for everything

"I have sent multiple messages and…"

I have sent multiple messages and emails requesting to cancel to my order. A representative named Cally emails be back as if she is a robot. Tells me that the order will be shipped soon. Then emails me that order has been shipped. Basically didn't pay attention to what I am exiting in the email. 0 star customer service.

"I had to purchase a brand new machine…"

I had to purchase a brand new machine due to the one I already had could not get any answers from the company to remedy issues I was having with it.

"The delivery was excellant"

The delivery was excellant. The package came much quicker than I expected, and once it arrived so did I!!

"easy to buy and arrived fast"

purchase was easy and arrived just fine maybe some more tape for accessories taped to the outside of the machine box.