"Good shop for appliance, knowledge sales and care"

The shop was well laid out and plenty of appliances on display. The staff were knowledgeable and helpful with choosing our appliances and sourcing the best deals for us. Good communication and outstanding service from the delivery drivers.

"Very helpful company"

Helpful advice when choosing a new upright freezer which we needed quickly as ours was failing. Very helpful in getting one quickly delivered and couldn't have asked for more helpful delivery guys. Price was competitive too.

"Ordered a replacement neff microwave…"

Ordered a replacement neff microwave oven a 12 week lead time was given
(Not the fault of Optimum) but arrived after half that time. Final delivery and installation were all on time as promised.Staff were all helpful and efficient
Excellent service.

"Very good service"

Very good service. We have used you for many years and recommended you to friends and family.

"Great products and service"

Great products and service

"Staff were very helpful and delivery on…"

Staff were very helpful and delivery on time.

"Great customer service all sorted by…"

Great customer service all sorted by phone and great delivery and fitting service

"Great service"

Just as lockdown ends is not an ideal time for your cooker to give up but the staff in the showroom were extremely helpful in sourcing a cooker that could be delivered within 48 hours.

The guys were fantastic considering it was pouring with rain. They were cheerful and soon installed the new cooker.

Great service with a cheerful smile.

"Im terrible with technology myself so i…"

Im terrible with technology myself so i found it difficult to fill in applications. But with many phones calls and lots patience i take my hat off to Leigh anne rutter. Wonderful women. Knows her job. And very patient. So thank Leigh anne & optimum pay :)

"I had to wait weeks and weeks"

I had to wait weeks and weeks. And then I got a message "Goods are delivered". But.... I haven't seen nothing, while the whole day I was at home. I am very dissapointed.