Sleep Design

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134 reviews
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Customer Reviews about

Sleep Design

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Scott Sinclair

4.00/5.00

"Very responsive customer service"

Bought a bed from Sleep Design, arrived quickly and with good communication. There was a damage issue, but this was quickly resolved by the Customer Service team who are very responsive.

31/08/2018

Lily Elms

4.00/5.00

"Beautiful bed frame"

Beautiful bed frame, very well priced.
Excellent communication from customer services.

30/08/2018

Lili

5.00/5.00

"5 * customer service!! Thank you"

Ordered a sofa bed from this website but when it arrived realised was too small for what I wanted. Contacted customer service straight away and they were very helpful, offered me a quick collection and a full refund. Would highly recommend and will be ordering a bigger sofa bed off them soon! Thank you!

20/08/2018

Rebecca

5.00/5.00

"5 star"

I'll admit we were slightly hesitant at first, but we couldn't be happier!
Prices were amazing, easy delivery, bed looks great, high quality and easily put together. Couldn't have asked for more.

16/08/2018

Louise Ackroyd

1.00/5.00

"Crazy beds poor service."

Crazy beds would not issue a refund until I gave a good rating. Customer service = blackmail for return for poor quality furniture.
Would not recommend them at all!

08/08/2018

Mohammed

5.00/5.00

"Vary good product and express…"

Very good product and express delivery. Also very helpful customer service.

30/07/2018

Ritchey

5.00/5.00

"The bed is great it was easy to put…"

The bed is great it was easy to put together no problems everything was there no missing parts , we get a good nights sleep on the bed and the design we chose sits well in are old cottage

27/07/2018

R. Wilkinson

5.00/5.00

"Brilliant Service from start to finish"

Brilliant Service from start to finish. Bed was exactly as described, a good price and delivered the next day. The delivery driver was excellent he rang to confirm when he was coming, text me to let me know he was running ahead of time and as the product needed to be signed for and I was out, it enabled me to call a neighbour who signed on my behalf.
I would definitely use this company again.

27/07/2018

Francis Mckenna

5.00/5.00

"Great services of a bed"

Great service, fast delivery and would recommend company to anyone 5 stars

27/07/2018

Amelia fever

4.00/5.00

"Not the smoothest purchase but all came right in the end"

I had a few issues with my order but sleep design sorted it all out in the end. I found a bed that I liked, the website did not state the under bed clearance height so I emailed their customer services and was told that the height was 23cm. I went ahead and ordered the bed, I had a few issues with the Saturday delivery but I was refunded the delivery cost. When I went to assemble the bed the under bed clearance was 7cm short of what they had told me at 15cm. None of my underbed storage would fit. Customer services gave me £50 off for the error in dimensions which was a lovely gesture. However, after only a week of use the side panel had a huge split down the side and the bed was creaky and not fit for purpose. When I contacted them I was offered a new side panel which I tried however I had the same issue again. But customer services offered me any bed of my choice on their website up to the value of £350 which was more than my last bed cost and are delivering it free of charge!

24/07/2018
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