"excellent service from initial contact…"

excellent service from initial contact to completion .would have no hesitation in using again or recommending weatherseal

"Got solar panels fitted by Weatherseal…"

Got solar panels fitted by Weatherseal very happy with the final result had an issue with the battery not connecting to my fuse box during installation but Weatherseal sent out an engineer quickly to resolve the issue and my battery wasn’t working properly when up and running and an engineer called me to advise me of this and came out that same day to look at it and fixed the fault since then my solar panels are working fantastic and extra satisfaction knowing that someone is keeping an eye on my system and alerting me when anything is wrong plus the bird proofing which is a great thing to keep the birds away very happy with the service received from Weatherseal from start to finish.

"Very professionally done"

Very professionally done. Very happy indeed with the new conservatory roof. Big thanks to Connor who provided us with all our options and prices and his follow up calls to check if everything was fine. Lastly, the team who installed the roof were very good company. Most enjoyable experience indeed…..

"Awful communication and After Sales Care"

I had windows installed by this company with Georgian Bars (squares) at the top. It was not explained to me pre installation that the squares at the top would be all different sizes due to the way this company manufactures and installs their windows. My new windows look ridiculous. If I had known this I would have went with another company that had a computerised version showing me exactly what I wanted for a similar price.

Weatherseal did not initially acknowledge my dissatisfaction. Just requested full payment. I paid a total of £6000 and withheld £500 until it was fixed. The owner of the company called me with an awful attitude and refused to let me explain fully my issue and hung up on me stating they can’t be fixed as this is the way their windows are manufactured and I’m due to pay the remaining balance.
Unfortunately I’ve been left with no option but to pay the remaining balance as it would be too costly to go down the legal route. I’m so upset and disappointed as this was a lot of money for windows that look ridiculous and not what I requested. I don’t think it’s unreasonable to expect the squares to be the same size!

In addition to this, the salesman had said the fitters would clean my gutters and put a cat flap in for me as he was trying to be competitive with his price. This information was not passed on to the fitters and was never done. Unfortunately this was verbal and not written in the contract so if you do decide to go with this company, make sure everything is written down exactly as you expect it!

EDIT

I have since been informed that the company don’t manufacture the windows, they have a supplier.

Unfortunately I can’t upload photos due to the company’s settings but I urge you to go on their social media and see for yourself. I was unhappy with 4 of my windows in which you will see the squares are out a lot more than 1.5mm. The post dated March 8th states ‘This is why we are the best in the business…. they just keep coming and as always customer delighted’ Just like most of the reply to this post, this is a complete untruth as I informed the company on the completion date of March 7th that I was unhappy with the Georgian Bars.
With regards to their communication, they only called me twice over a couple of months and left voicemails. I have proof. The first I replied immediately. By March 10th I had paid £6000 leaving the remaining £500. The second call I missed as I was unwell. All 3 emails sent asking for payment, I called back immediately.
I ended up paying the balance of £500 as my lawyer charges £200/hr.
Several companies do these windows with equal squares by putting a sash in instead of just a pain of glass to even it out. I also have proof of this.
My main point is I should have been told that this is the way their supplier manufacture their windows.
Unfortunately my review is complete truth.

"Very poor after sales service"

We had new windows fitted, but afterwards had a couple of issues we asked Weatherseal to address (a poorly sealed window and a vent that was not properly attached). The customer service is very poor. Messages left on their system went unanswered, and when we did speak to them, on four separate occasions they told us they would deal with the problem, then failed to follow up on it. We cannot recommend this company.

Update 24 March: The fitter phoned us about 10 minutes after we posted a negative review, and told us he would order the clip and it should be fitted after the weekend. One week later, we await the follow up. My wife tried to phone on Wednesday, and had a text message reply saying we would be contacted. Again no contact, and no messages left at any point in this process.

Update 18 April - In reply to the comments below, our records show we have emailed Weatherseal on three occasions and phoned/attempted to phone on eleven separate dates between 20 Feb and 18 April. To date we have been contacted twice, by phone (our landline on 18 March and my wife's mobile on 24 March). We have no record of missed calls or answerphone messages, so I'm not sure what number you are calling? Given our efforts to contact you, and that we have one window which is not sealing, and one window with no vent, I can assure you we would not purposely ignore any attempt to contact us and rectify these issues.

"The whole process from start to finish…"

The whole process from start to finish was excellent. Dave, Yvonne and Craig our fitting team were very professional and friendly. Love our new Windows and doors. Thanks to all at Weatherseal Scotland.

"Great team work"

everyone in the team who dealt with my installation were helpful and they also made me aware of exactly what the work entailed and how long etc it would take they did a fantastic job and I am very glad that I had the work done

"From the very 1st contact to final…"

From the very 1st contact to final completion of our new conservatory, we were very impressed with the professionalism , efficiency and friendliness of the workers. They did a great job in some very very cold conditions without any issues. 1 glazed unit cracked and was ordered the same day and refitted less than a week later. Would happily recommend them and use them again.

"Windows and Doors as expected"

Windows and Doors as expected. Required re-visit as initial standard of finishing appalling - after re visit good.

Service visit to adjust both entry doors required - arranged and result good.

"I still can't put into words how happy…"

I still can't put into words how happy and satisfied I am with our new sash windows. The contact always friendly and professional, the price was unbeatable. Thank you Wheaterseal, finally we don't have to freeze anymore (genuine experience, not paid).