Vehicool

High-Tech Tools and Innovations
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38 reviews
Overall Rating
Customer Reviews about

Vehicool

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Customer

5.00/5.00

"can't fault it"

Product was in stock, very rapid delivery, no issues

22/07/2021

James Robb

5.00/5.00

"Transaction was good prompt delivery…"

Transaction was good prompt delivery abs an upgrade to boot😊

05/07/2021

Stephen Styring

5.00/5.00

"Very good servicevery good"

Very good service

30/06/2021

Stephen David Speak

5.00/5.00

"Just as described"

Just as described

22/06/2021

BOB

5.00/5.00

"Really excellent service and fantastic…"

Really excellent service and fantastic product

21/06/2021

Bob Pearce

2.00/5.00

"UPS delivery was not in time. I’ll never use them."

Delivery from UPS was a long winded affair resulting in us not receiving the CFX 3-35 in time for our holiday. Consequently we lost a lot of our frozen food due to high temperatures and only having an old coolbox

21/06/2021

Neil Smith

4.00/5.00

"Not a great first impression"

Not a great first impression if I’m honest.

Placed an order last week for a relatively inexpensive item which showed on their website as ‘in stock’. It also advertised next day delivery, so I thought ‘sounds ideal’.

Roll on to today, five days later. No tracking number, no item, no response to email queries. When I did manage to get through to them I was told that the chap who deals with this sort of thing doesn’t work Monday’s.

It all feels a bit odd, frankly. Fortunately I paid by credit card so can always do a chargeback if they don’t sort it out.

**UPDATE 23/6/21**

The owner/manager got in touch on Tuesday apologising for the delay and lack of communication. It appears that for some reason their payment partner, Klarna, held my payment authorisation up, so the item couldn’t be sent.
Anyway, he did send it Tuesday to arrive Wednesday and all is fine with item. He also refunded a small amount as a gesture of goodwill.
In total, took a week to arrive from ordering, but the owner/manager did get on top of it once I got in touch.

21/06/2021

Victor Colletta

5.00/5.00

"Excellent service"

Excellent service

17/06/2021

Chris

5.00/5.00

"Great job & honest price"

Brett was really great, good honest work at a good honest price I wouldn't hesitate to recommend him.

03/06/2021

Monika

5.00/5.00

"Vehicool was the only place that had…"

Vehicool was the only place that had Dmetic Cool-Ice in stock, and it was really very quick delivery. thank you :)

02/06/2021
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