"Awful experience"

Awful experience. If they offer you this as as part of a non fault courtesy car, stick to using the bus. Sent a guy to drop the car off who specifically told me not to worry about the alloys, I didn't check the wheels. They came back to pick the car up and tried saying I have to pay for the alloys as there was a scuff on them. I did not scuff the wheel. I couldn't even see the scuff with the naked eye. During covid when I was struggling financially they tried to deepen my predicament. Lack of empathy was clearly displayed