"Products sent with use by date before…"

Products sent with use by date before dates delivered. Also poor communication without replies to queries.

"Not a great website or delivery experience"

Delivery was left on doorstep so had to arrange for a friend to pick it up for me. Because they live in south London and I’m in north London it’s been difficult to meet so I’ve still not been able to experience the products. Also found website incredibly clunky. Worst online experience in a long time. I was super-excited when I heard about the brand but very disappointed in reality.

Forgot to mention the delivery was made to the billing address and not the delivery address - not sure if that was DPDs fault. Also as I don’t use Asda little point in me sharing my ‘expertise’ - just your average vegan trying to purchase sustainable products.

"Okay"

Okay - but rather pricey. Might use again.

"Lack of communication regarding…"

Lack of communication regarding expected delivery date. Hard to plan meals when uncertain when the food will arrive.

"Good communication"

Good communication. Good selection, although not everything in stock. Promptly refunded for what they didn’t have.

"Excellent choice of vegan products with…"

Excellent choice of vegan products with some foods stuffs being gluten free which is a bonus. Always comes well.packaged with freezer packs for cold products. Very happy and will continue to use them

"good service"

The product arrived on time and was of the exoected quality.

"Good product"

Came very quick. Good product.

"Took a while for order to be dispatched…"

Took a while for order to be dispatched and some items unable to provide due to supply issues. Items well packaged when they arrived.

"Great range of items and fast delivery"

Great range of items and fast delivery