"Order Delayed"

Order not received yet
Order placed on 29/09, order confirmation received , I got a tracking code, and for the past 3 days its still in Transit, and when I spoke to Big Deeper Sales Team , they said it should be received in 3 days, and today is 07/10, and it is still not received. I order this directly from bigdeeper.in website. I am concerned if this website is even genuine , not sure if I have lost my money or I will be getting the product, I will keep this post updated.
[Order #8936] (September 29, 2020)

I finally received the order.