"NOT HAPPY HAVEING TO CALL OUT 2/3 TIMES …"

NOT HAPPY HAVEING TO CALL OUT 2/3 TIMES FOR ?? WORKMANSHIP

"Excellent replacement glass fitted to …"

Excellent replacement glass fitted to conservatory. Would highly recommend for efficiency and quality of product.

"I have several projects carried out by …"

I have several projects carried out by Apple Home Improvements and every one of them have been done very professionally with very pleasing results.
I have no hesitation in recommending this company to anyone.
The installation crew that they have are very thoughtful, polite and curtious.

"Beware the Salesman's Patter"

The salesman from the Weymouth office assured us that if we wanted the scrappage discount we needed to sign now and have our conservatory installed by the end of July. Fine, that suited us and we arranged our installation dates. We booked holidays around it......
Within days head office are in touch with revised dates two weeks later claiming no knowledge of our original installation dates. They also said they used 3rd party installers whereas the salesman said they were all in-house.....
No compensation, all our fault for misunderstanding, no choice but to use new dates (no good as they clashed with booked holiday) or later......
Now the conservatory is going in over 4 weeks after initial installation date. Apple were unhelpful and unyielding once they have your money and you'll lose out if you now wish to cancel.......hmmmmm typical double-glazing company :-(
We wait with trepidation now to see what other problems arise and whether the final product lives up to the claims....
Disappointing because we were pleasantly surprised by the original ordering process. You live and learn.....

"Would definitely recommend Apple Home …"

Would definitely recommend Apple Home Improvements, from start to finish knew exactly where we were with the order/installation. Always there to answer any questions.
Installation guys were so friendly and clean.

"Wish I could rate more but"

Wish I could rate more but taking days holiday for nothing is blatantly p@ss poor with no communication as to why I'm sat waiting for no one to turn up. What another waste of a days holiday. A nice goodwill gesture of a free alarm system would be nice but seriously I hope you turn up tomorrow or don't bother turning up at all.

"Initial sales meeting went well"

Initial sales meeting went well, things went a little awry after that which were very frustrating. Canopy has at last been installed with the fitters doing an excellent job. Apple operatives within the office were very helpful in sorting out the problem.

"Professional and caring company."

Just had a Zanuzzi combi-boiler and some radiators installed by A.H.I. The boiler comes with a 10 year guarantee so no more monthly maintenance contracts (£24.98 Corgi old boiler) apart from the annual required Zanuzzi service cost £90.
Very professional installation team that were prepared to listen to me and take note of any suggestions.
They made no changes without referring to me first as to how I would like things done.
There is also a 3 year 0% finance available which made a big difference to my wife and I as we are pensioners.
Highly recommended, better than the maximum 5 stars.

"On the whole the installation was good"

On the whole the installation was good. There were some issues however. Due to imperfections in the glass one window had to be replaced twice after the initial installation and 2 others had to be replaced once. Render around one window wasn't particularly well repaired. After 18 months, when pushing a blackout blind with rubber suckers onto the window, it cracked the glass. This had to be replaced at a cost to us even though there must have been a fault in the glass.

"Apple made me feel that they cared …"

Apple made me feel that they cared about my requirements and my satisfaction. On the morning of the installation the fitter was held up in traffic, and I really appreciated the fact that both the driver and the office contacted me by phone to appraise me of the situation.
The workmanship was excellent and the site left clean and tidy.
I am in love with my new red front door.
Thanks, Apple.