"Harvey Norman Cork & King Koil zero stars"

I would give king koil and Harvey Norman zero stars if it was possible. Bought a mattress in Harvey Norman Cork in Ireland and paid over 3000 euro euro for it. Mattress came with a 10 year warranty but within 2 years the mattress has collapsed on both sides leaving a hump in the middle of the bed. They bed is nw so uncomfortable it can no longer be used. Harvey Norman sent out an assessor who told me on the day there was an obvious fault and he could see it but that was not the report he submitted. I said this to Harvey Norman and they are refusing to stand over the poor quality mattress the sold me because of his report. I spend a lot of money in Harvey Norman and this will be the last time I shop there. Take my advice and spend your hard earned money in another store who actually care about their customers. More importantly don't waste your money on king koil products, their warranty is useless.

"Purchased a split head king"

Purchased a split head king. It is the worst mattress we have ever had. We’ve had it for 9 months now so it is broken in. It’s so uncomfortable. We tried every firmness level and it is very hard. Haven’t had a good night’s sleep since we bought it. Paid over $7000 for it so stuck with it. Really horrible.

"Nightmare Mattress "

I recently ordered this mattress for holiday guests as there was limited bed space at my home. Unfortunately, the bed arrived late, was damaged as it would not inflate properly, and extremely uncomfortable. It was very inconvenient as I am disabled and had to drive two hours to return the damaged bed. King Koil factory packs their mattresses and they refused to provide a box big enough for the return. This was a nightmare as I had to hunt for a box big enough for this mattress in order to return it. To add insult to injury, it will take over two weeks to receive my refund. I would never do business with this company again!

"Used mattress passed off as new"

We have an adjustable frame and decided to switch from two twins to a king. We stayed with the same style through King Koil. The new king mattress arrived yesterday. I kept smelling something awful but, couldn’t figure out what it was. It’s the mattress. I am not talking about the chemical smell that seems to accompany all new mattresses upon arrival. This mattress smells like barnyard and body odor. Upon closer inspection, it appears that the legally required tag has been sewn into a used mattress. I am so disgusted. I emailed customer service and they have not responded.

"King Koil-improve your Customer Support "

This company also sell air mattress beds and has a 1 year warranty. You have to register the purchase at their website. Every few days, you have to pump more air into it because it slowly deflates. Trying to contact King Koil Customer Support for a replacement is a nightmare-No one answer the phones or respond to emails. You are forced to purchase another bed. Terrible Customer Service😡

"I bought a bed from Huck Finn's…"

I bought a bed from Huck Finn's Warehouse for around $1200. When I bought this bed, I presumably thought it was a King Koil mattress. You know, the one that has a solid reputation? Made in Ireland? Well, to my ignorance, the King Koil mattress I bought, it was made by Blue Bell Warehouse in East Windsor, Connecticut. This bed has done a number on my spine and I feel Huck Finn's, King Koil and Blue Bell have mislead a host of people. Don't waste your money at Huck Finn's Warehouse because you don't get what you pay for. You get ripped off. I thought I was paying for a legitimate King Koil mattress and I received a Blue Bell mattress instead. They even had the King Koil Logo flyer on the bed, but when you look at the tags on the bed you see Blue Bell mattress and another tag that says KK Crosby mattress. That is a grimy move. Interesting because the date I BOUGHT MY MATTRESS WAS 06/01/2022. BUT I CAN'T GET IT. SO I GUESS I'LL PUT DOWN TODAY.

"King Koil Grand Opulence…"

I purchased a King Koil Grand Opulence NOV 2018.
Reason for purchase was that the filling was supposed to be completely natural…wool cotton cashmere.
However what Kaymed (the manufacturer) never mentioned was that this ‘natural’ filling was encased in Polyester resulting a ‘hot’ uncomfortable sleep.
I wrote to Kaymed but my email was ignored.
I would never ever purchase a King Koil mattress as they are being dishonest with their marketing.

"I bought a queen sized King Koil…"

I bought a queen sized King Koil mattress 5 years ago. 4 years ago it started to sag where I slept. I'm the only one sleeping on it and at 55.5kg I consider myself a lightweight. I turned the mattress as directed.

Also the weight of the mattress is beyond what my light frame could handle. I had to get my neighbour in to help turn it.

The way mattresses are made these days is beyond comprehension as they are so heavy and the depth so big making them a problem to make.

"Bought a king coil bed with the Topper…"

Bought a king coil bed with the Topper on it.the Bed is too tall and the topper makes the bed smaller because you feel like your going to roll off the Edge as the topper isn't supportive. Very disappointing as we can't afford to change it.

"This is the worst service I've every…"

This is the worst service I've every received. They have the most difficult customer service company obviously based out of the country. They canceled my order once I ordered. In spite of keeping my money for a week, I attempted to re-order and each time they returned my call, their phone system didn't work. Finally upon reaching an operator, you could only understand half of what he said, and he seemed disinterested in helping. Run from this company!!!!!