"Think twice"

Just ordered a scooter it arrived no screws no charger .Tried to contact there customer services nothing so far but a message that says it will take a few more hours to get back to me these scooters are not cheap buyer be ware

"Scooter arrived damaged and without a charger"

Scooter arrived but without a charger, tools, instructions a and with screws missing. The rear mudguard was also broken. It’s been a few days and I’m still waiting for the missing parts. I can’t recommend these guys despite them appearing in the mainstream press.

"I wish I could give him NO star"

I wish I could give him NO star. Electric Future is using fake reviews to attract innocent customers from UK. Two weeks ago, I ordered scooter for my daughter and was told that it would be delivered in next 3 working days but now Marc is blaming DHL after failed promises. Marc is using drop shipping but not being transparent about it. NO telephone number, takes 4 hours to reply on web chat, Not willing to issue refund despite no delivery, hence decided to take legal action. Be Aware of this conman

"Purchased an electric scooter from this…"

Purchased an electric scooter from this company, it arrived. A week later it wouldn’t charge. I contacted the company over a month ago as it is still under warranty to get this issue fixed. A month later i still have a scooter that doesn’t work! Customer service is shocking, takes a long time to reply to emails and when they do they are really unhelpful! I am now stuck with a scooter which cost £280 that doesn’t work! Avoid!!!

"Returns Policy Mystery"

My son (age 15) ordered a scooter which we need to return unopened to you for a full refund as he is underage. I cannot find any information on your website on how to arrange this and the email address you have on the tracking information for my son is a defunct address which is not accessible. I cannot find any information on how to contact customer service either.

Please advise how to contact you via phone or email and how to arrange to return the scooter asap.

Thank you!

"my friend kennys scooter came in broken"

my friend kennys scooter came in broken

"👌 Perfect, fast delivery."

Perfect! I had been contemplating buying an electric scooter for my sons birthday for a while, I had lots of questions that customer service answered very quickly and Im very happy I bought from them, they went above and beyond with my requests! my son said it was his best birthday present ever! Might even buy another for myself!!

"Perfect ordering experience"

Ordered a scooter, and it arrived within a few days of ordering. As it says on the website, a slight delay due to COVID. Really easy service and great delivery updates!

The T4 Max is the most fun I’ve had in years!

"Electric Scooter T4"

Electric Scooter T4
My daughter wanted a electric scooter for her 18th birthday . I bought it on Monday and it arrived today! , very well packaged , my daughter just opened it this evening and was over the moon!
Thank you ElectricFuture for making my daughters day!
👍😊