"The 2 guys that came were very polite…"

The 2 guys that came were very polite and respectful they were professional with the job and asked if they could help with anything else left the property all clean. Great service will definitely use the services again.

"Didn’t notice the difference as the…"

Didn’t notice the difference as the bins still smell

"Excellent"

Excellent. Second year now. Always on time and attend. Good communication if need to re-schedule.

"Good wash cleaned bins"

I had my bins cleaned for a reasonable price . I think prices should vary if you are on benefits or pensioner. The job was done during the time frame and decent clean could use strong fragrance / chemicals but on the whole a good experience and job done .

"Friendly efficient guy"

Friendly efficient guy, went the extra Mile

"There service is great and they are…"

There service is great and they are very kind towards me and my family.😊

"One off bin washing"

Booked online and the inside of the bin was spotless after the visit
My only feedback would be that a service to clean the outside of the bin would also be useful if offered

"One out of the three bins not…"

One out of the three bins was not cleared or cleaned. As the refuse collectors haven’t emptied my brown bin in over two weeks (possibly deeming it not full enough to empty as it is less then 50% full), there was no way for me to have it clean enough to empty it as the council could have cleared it (unless there is a policy I am unaware of that states that a bin cannot be emptied of it’s contents if it is less than 50% full).

Please refund me the additional amount I was charged for the third bin to be cleaned as there will be no way that I will be able to rebook as I will not be able to demand that my brown bin be emptied when I am at work just so that it can be cleaned.

Kind regards

UPDATE: I have since been refunded and have adjusted the rating accordingly as the bins that were cleaned were cleaned well. Will leave the main message on to warn other users that bins will need to be emptied before they are cleaned so it’s worth booking this service the day after refuse collections

"Perfect experience"

Came on the agreed date, bin was taken and returned without disturbing us. Great service all round.

"Bin Washing"

Bins were not washed as per schedule.
The last few years has been erratic, dates scheduled and no show or machine broken down.
Cleaning dates extended so many times I lost count.