Distinctive Chesterfields

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Distinctive Chesterfields

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CBGB

5.00/5.00

"Super service"

I cannot recommend Distinctive Chesterfields highly enough. The whole buying experience was splendid - the choice, the advice and service. Fantastic staff - friendly and knowledgeable, delivery assurances met and an absolutely stunning Chesterfield sofa at the end of it. Buying on-line always feels a little risky, but I would not hesitate to recommend these guys to anyone.

21/02/2014

Michael

5.00/5.00

"Quality product"

Distinctive Chesterfields offers a great choice and brilliant quality. Customizable from start to finish, the chesterfield you get can be exactly as you dreamt about it!
The customer care is exceptional, with a remarquable availability, especially from the lovely Lauren, in charge of the social media services.
Although a little confusion during the delivery part, my order arrived safe and sound in my living room, in time for Christmas, as intentionally ordered.
The result is worth the wait.

I will certainly recommend and might even order again soon enough!

28/01/2014

Nick Openshaw

5.00/5.00

"Distinctive is the Name..."

Where can I start ?
Well on looking for a superb Chesterfield sofa /chair + foot stool I checked the internet and email 4 companies 2 of whom never ever replied ........!
Distinctive Chesterfield emailed me asking for a suitable time for them to call me , and then called to the minute to discuss our needs .
We were after a few small changes such as certain quality coverings to match / feet to changed on various items and of course a delivery date that would be kept .
On confirming with the team over the telephone I was more than happy to pay the deposit and sit back knowing our dream items would be put into place as agreed.
Fast forward a few weeks and we get a call to let us know everything is coming along and indeed the exact date that was given on placing the order would be kept .
I offered the final payment myself as I felt the service , timing and polite manner in which I was treated warranted it earlier than the contract said.
This was done and we received and email showing payment in full and the date of a few days later to expect the items .
On the said day I had a personal call from the driver in the morning letting me know his delivery schedule + a guide time of 2 pm to expect them .
As the time got close again a call with a voice saying we are outside and "wanted to check if it s ok to block your drive?"
So within minutes the guys knocked the door and we were greeted with two great guys who take pride in the job and the service they provide.
As they took the shoes off to double check access/ doors before bringing the items inside , and once again used experience to remove the old items to an area we asked and bring our fabulous chesterfields inside .
They stripped the temp covering s fitted legs and placed them exactly where we asked , and not once complained about a thing ......
I have since had compliments from everyone who sees them , and the far superior quality that comes with Distinctive Chesterfields .

I can say that I even emailed the office again to thank them for the service/ furniture and the fact that the staff we spoke to + the guys delivering really went that extra mile to make it an easy decision to buy from them .
I would wish success in the future but know that years of hard work and a product that is faultless will see growth for ever and many many more years of making dreams come true .

Once again to the whole team I respect what a great company you are and would recommend you to any one.

Regards Mr Nick Openshaw

10/12/2013
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