Eventim UK

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760 reviews
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Customer Reviews about

Eventim UK

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philip

5.00/5.00

"Easy to see exactly seats are on the…"

Easy to see exactly seats are on the plan. Good prices. I never feel entirely happy until the ticket is on my phone, but I guess that’s an industry thing

31/07/2024

João

5.00/5.00

"Was easy to buy the tickets"

Was easy to buy the tickets

29/07/2024

Kristen McGill

1.00/5.00

"Worst experience of my life"

Worst experience of my life. I wasn’t able to transfer my ticket over to the app from StubHub and all I got were automated emails from Eventim or my emails were ignored. The poor buyer never got to go to the show despite the WEEKS that I spent before the show trying to get the issue resolved. I don’t know who cried harder about it. Me or the buyer. Eventim should be ashamed of themselves. When people need customer service to help them, there is no one. Don’t even bother posting a lame “thanks for your feedback” response to this review. It’s all a bunch of bots and crooked fools running this app. Hope your business fails someday.

29/07/2024

JedS

2.00/5.00

"Unexpected Delivery Costs"

Having paid a Booking Fee of £1.88, I was disappointed to see the addition of £1.50 Delivery/Transaction costs when this was an electronic ticket. Rip off Britain continues to rip us off :0(

28/07/2024

Ros Astle

5.00/5.00

"User friendly"

Always easy to use eventim.

27/07/2024

Keith

5.00/5.00

"It was very easy to navigate the site…"

It was very easy to navigate the site and find the tickets I needed for the event I wish to attend.
I contacted the team with a few questions and they got straight back to me and answered all my questions and gave me the reassurance that I had got all that I needed.

27/07/2024

Andy T

5.00/5.00

"Great service"

Great service! Highly recommended

27/07/2024

Alan McCarthy

5.00/5.00

"Easy purchase "

Quick and efficient and a number of options with ticket.
I prefer the option of printing out and was pleased to see this option.
Nice amount of time to purchase ticket with a no pressure rush avoided.

25/07/2024

Ann Davis

5.00/5.00

"Easy to use xx"

Easy to use xx

25/07/2024

Brendan Murphy

5.00/5.00

"I did have some technical difficulties…"

I did have some technical difficulties between my Bank App and the booking site. However I spoke to Anish who was extremely helpful & managed to sort all the issues out for me. First class customer service!

25/07/2024
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