"Fritz customer service was excellent"

Fritz customer service was excellent

"Professional and timely assistance!!"

Professional and timely assistance!!

"Quick service fixing my a/c"

Quick service fixing my a/c

"Joy was kind and patient."

Joy was kind and patient.

"Customer service has reached new heights!!"

I have been a resident of a First Key home, for 5 years.. and the company was going through growing pains when I became a resident, this residence was acquired by First Key homes from a company that I leased from, and there was a lot of confusion and aggravation in the transfer... As well as with the Internet and electronic payment systems, however that was Long ago, and even then the Reps were always considerate, it was always computer glitches,
And software issues ect.
I am happy to say that all First Keys systems are up and running, and very convenient for all. Even the live support Reps respond to your calls in a reasonable timeframe, with a callback option!
The customer service Reps are friendly and courteous, I had a question recently about the Walk in payment options, And Ms.Aica was patient and knowledgeable
And provided me with my account number and the closest payment location, and I give her five Stars+ I am a senior citizen and she had to repeat some answers a couple times, however she kept a cool demeanor and never sounded exasperated,
Good Job First Key!!
Five Stars to you ALL.
Sincerely Steve McOwens
2904 Woodhollow Lane.

"Mana was able to resolve my issue from…"

Mana was able to resolve my issue from the first call to her , given that I called multiple times and spoke with different representatives, and the issue was still exist
Thank you MaJa

"Vershaun was amazing"

Vershaun was amazing! Got the job done cleaned his mess very resourceful. He was in and out and job well done

"Karen did an exceptional job in…"

Karen did an exceptional job in assisting me with my final payment.

"Eva was very helpful and provided…"

Eva was very helpful and provided excellent service!!

"Maintenance Issue Resolved by Hal Jones"

Hal Jones from First Key came out to assist with my breaker and outlet issue. He was prompt, knowledgeable and kind even when the resolution was simple. I so appreciate him for coming out and helping me. 5 stars all around!! -S.Miller