"Jeevan"

Jeevan, provided great assistance in getting an aesthetic look

"POOR AFTER SALES AND CUSTOMER SUPPORT NOT RECOMMENDED "

The company focus is only sales they will give rosy sales pitch once they job is done money is received they don’t care about the quality of product or installation , the customer support is poorest they never care to reply back NOT RECOMMENDED
Better buy from local shop vendor for better after sales service.

"Very very bad experience and a pathetic service"

It is a very harrowing and bad experience in choosing the magic decor, horrible support and sales service, they set all false deadlines and expectations and none of the team members answers or responds to the text via what's up. further even if you call the customer support or the SPOC they never respond. It took 4 months, numerous calls, too many follow-ups, talking to different people to get the installation done. Moreover, still one part is pending and none of the representative is answering the calls or messages, further they sent wrong print and nobody responded back on the query raised for that, they asked to resend all measurements and color of the print and still no response till date. If you are providing this kind of support for initial installation itself, I wonder what would be the support after installation is done and any issues post that. I am still calling multiple people to get an update, be it sales, support and no one has clear idea on what is going on with my request. In the first instance they dont remember also the client name as to who is calling and what is issue, but for money they call multiple items and until unless the money is paid in full they dont start the service. Inspite of taking measurements multiple time they send you less material or they don't even send it. They say will check and call back which never happens. I believe I have made a wrong choice by chosing Magic Decor instead a local vendorwill do the servuce very perfectly and costs also will be minimal. I will never ever recommend anyone to go for Magic Decor. Nothing positive to talk about the team in magic decor. If they want to scale up they need to be excellent with support and sales and cater to the needs of the customer else they will badly suffer with the business.

"We are glad with the quality of…"

We are glad with the quality of wallpaper and installation process. The customer support is also very good. A big thanks to Ashutosh for providing information and helping through the booking of installation person on a short notice.

"Horrible support and sales service"

Horrible support and sales service setting false expectations and missing on the deadlines multiple times and No updates to the questions asked. It took 3 months, numerous calls, multiple follow-ups, talking to different people to get the installation done. sales/support has lack of ownership, commitment and empathy. If you are providing this kind of support for initial installation itself, I wonder what would be the support after installation is done and any issues post that. I had to call multiple people to get an update, be it sales, support and no one has clear idea on what is going on with my request. Inspite of taking measurements multiple time they send you less material or they don't even send it. They say will check and call back which never happens. I believe have made a wrong choice by chosing Magic Decor instead should have gone with local vendor who atleast i can visit the location and get things done. With this experience, i will never recommend anyone to go for Magic Decor. The only positive is their quality of material and have lot of designs. If they want to scale up they need to be excellent with support and sales.

"Mr prakash "

Mr. Amit from magic decor is very professional and coordination with the client to get things done is what really appreciated

"Too much high headed attitude"

Too much high headed attitude and I dont know how come so many 5 star reviews….yes their designs are nice but the team is not proffessional at all….I face a completely unproffessional sales team…seems their target is done and donot need any further business

"Great work and exceptional service."

I am thoroughly impressed with the exceptional service provided by Amit from Magic Decor. He exceeded my expectations by completing the wallpaper installation significantly ahead of schedule. His professionalism, efficiency, and attention to detail were truly commendable. I greatly appreciate his efforts and dedication to delivering outstanding results. Keep up the fantastic work, Amit! Your commitment to customer satisfaction is genuinely appreciated.

"Overall experience was very nice"

Overall experience was very nice. Design process took some time due to my customisation in the design. Really love the output. Wallpaper quality was very nice.

"It was a great choice of mine to have…"

It was a great choice of mine to have magicdecor in my house they renovated my walls in such a way that they look owoo and the quality of the material a have got and the print quality was amazing and the entire process was very nice