"At One Day Test are efficient and easy to communicate."

At One Day Test are efficient and easy to communicate.Their collection point at Victoria is a very clean place.The phlebotomy technician did a perfect job with a worm, comforting attitude.

"Amazing service"

Amazing service! Test at 9am, results at 5pm. Incredible. You also could well have saved my life.

"FRAUD - take your money and don't provide service"

FRAUD
I trusted this company with a time-critical blood test which was fully paid in advance and confirmed by email. When I arrived there (in the alleyway off a street market where the branch is), the place was closed, shutters down and all.
I immediately contacted them - too busy to answer the phone, tell you to leave a message) and email them geo tagged and time stamped pictures of the place. I even bothered to shake and "knock" on the closed dirty grafitti covered shutters to no answer.
Customer service now refuses to refund me and compensate the additional cost of having it done in another lab given I needed an answer on that day (nevermind the inconveniece and a work day wasted) saying there was a back door I missed. I asked for proof of the signage pointing to that door and they unilaterally closed my complaint and washed their hands, no care in the world. I will be pursuing legal action but feel I really need to share this as they should not be trusted with important mattters such as one's health.
Criminal company, not to be trusted at all.
UPDATE: I have submitted pictures of the closed store geo and time stamoed with no signage whatsoever to an altetnative entrance. I would gladly share them here if the option was available. Onedaytests insists as per answer below there was signage to alternative door but they can't provide any evidence. I have asked for it multiple times and received no answer at all.
This is clearly a dishonest company not to admit the failure and keep my money. I do not need this test anymore, it was time critical and I spent twice the amoynt of money again to have it done on that day with a reputable provider instead. I will report them and pursue compensation but want to prevent other people from falling into their trap

"Quick"

Quick, easy to book, helpful.

"great experience"

great experience! Very firendly and accommodating!

"Couldn’t have been more seamless"

Couldn’t have been more seamless. Had blood tests done at their clinic in the City in the morning with a lovely phlebotomist. Results came through in an easy to read format that night for me to share with my GP.

"I would recommend "

Clean, quick and efficient. Everything I could ask for

"Great service and very easy to use"

Great service and very easy to use, it’s a shame our NHS isn’t more like this, spoke with my own doctor and was treated like I didn’t know what I was on about, basically got told it could be anything other then what was wrong. 😑

"Very efficient "

Quick efficient booking system with ability to reschedule easily.

In person blood draw was prompt and completely painless with the experienced clinician. My results were available quickly. Had the in person test 2:15pm on a Friday, results were received the following Monday before lunch.

Subsequently ordered an at-home kit, sent it off Thursday as per instructions, got the results back the following day, Friday morning. (I’m not a good bleeder so a bit tricky to get required amount of blood myself at home).

I would recommend and will use again.

"Great experience and top notch customer service "

Great service. Quick and easy to book the appointments. The person taking my blood was extremely professional and made me feel comfortable. Even the customer service was top notch. They always pick up the phone on time and respond to queries. Really happy with the service. Will use again in the future. Highly recommend.