TouchBistro Restaurant POS/EPOS

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294 reviews
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TouchBistro Restaurant POS/EPOS

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Architect Engineer Wael Riad

4.00/5.00

"advantages of this company TouchBistro"

One of the advantages of this company TouchBistro is that it is fast in technical support and compared to international prices, its prices are the cheapest prices and they have a large technical support team that maintains customer comfort

A POS system called TouchBistro is designed for businesses that want to control their personnel, menu, and tables.

27/06/2023

Mustapha Musa

5.00/5.00

"Touch Bristo The finest place to Eat…"

Touch Bristo is a popular restaurant located in Edinburgh that serves a variety of dishes. customers are generally impressed with the quality of food and drinks being served here. Many customers have praised the atmosphere of the restaurant, with the dim lighting creating a cozy ambiance for diners.

The menu selection is deemed to be creative, with a variety of options suitable for different dietary restrictions. Customers have highly recommended the vegan options, commending their deliciousness.
Touch Bristo is a highly recommended restaurant in Edinburgh, deserving of a visit for its cozy atmosphere, excellent quality of food and drinks, and a creative selection of dishes.

26/06/2023

Takiddine El Mustapha

5.00/5.00

"I recently discovered the TouchBistro…"

I recently discovered the TouchBistro website and am impressed with the range of innovative POS solutions they offer for the restaurant industry. Their commitment to excellence and in-depth understanding of the specific needs of restaurateurs are evident through their well-designed and informative website. I was particularly impressed with their user-friendly interface, which seems to simplify ordering, payment and inventory management. Additionally, the site offers additional resources such as case studies and customer testimonials, which builds my confidence in their products and services. Overall, the TouchBistro website is a valuable resource for any restaurant owner looking for a reliable point of sale solution tailored to their specific needs.

24/06/2023

mohammad almjarha

5.00/5.00

"Love our kitchen display"

Love our kitchen display
We operate a very fast pace Custom Ice Cream Shop (made from scratch onsite) with many options in which we make on the fly. Without TouchBistro our life would be chaotic. The point of sale and kitchen display ensure business runs smoothly. Since 2018 we have only had a couple of issues caused primarily by power outages but TouchBistro customer service was quick to resolve.

24/06/2023

David Skater

5.00/5.00

"Love our kitchen display"

We operate a very fast pace Custom Ice Cream Shop (made from scratch onsite) with many options in which we make on the fly. Without TouchBistro our life would be chaotic. The point of sale and kitchen display ensure business runs smoothly. Since 2018 we have only had a couple of issues caused primarily by power outages but TouchBistro customer service was quick to resolve.

18/06/2023

Amol Walia

5.00/5.00

"We have been using TouchBistro for past…"

We have been using TouchBistro for past 6 years now, and it’s hands down the best POS system for any type restaurant, the simplicity and at the same the complications the system has are just on point and amazing.

13/06/2023

Jeannie

1.00/5.00

"The WORST"

Touch Bistro has the WORST customer service of any POS company I’ve ever experienced. Their sales staff offers the MOON, but when it come right down to it, there’s nothing but empty promises, and spotty service. We’ve had tons of issues to the point I just gave up trying to get them resolved, and just don’t use many of the paid-for services. Once the onboarding process was completed (barely), any help to set up additional services returned “crickets “. I would NEVER recommend this company and their business model to anyone.

12/06/2023

Chris Schaefer

1.00/5.00

"The worst company"

The worst company ive done business with. Look at their reviews on the Ap store. Constant glitches forcing me to close my bar on more than one time. Ive had to sign up for Square just to have a backup POS for all the times TouchBistro goes down. They started charging me fees before I was even set up to use the software. The contract you sign only protects them, then they provide the worst product. I would highly recommend NOT using this company.
UPDATE: the below response is the typical response I get from them when I voice my issues. "senior support" doesnt seem to exist here, every tech or customer care specialist Ive spoken with refers me to the more senior support, problems still exist.

30/05/2023

Eugene

5.00/5.00

"Great POS System and Greater Support"

Our experience with TouchBistro's POS system has been nothing short of outstanding. The system is intuitive, user-friendly, and a valuable asset to our operations. However, the real game-changer has been our Client Success Manager, Lance. His unparalleled qualities, mixed with the functionality of TouchBistro, have made an indelible impact on Big League Dreams.

Lance is the embodiment of honesty and transparency, which can sometimes be in short supply, with a work ethic that is second to none and a skill set that is truly incomparable. His transparent and effective communication has been instrumental in helping us make the most of TouchBistro's POS system. Whether you believe me or not, Lance's influence has been so profound on our business that if he were no longer with TouchBistro, we would consider looking for another provider. Lance isn't just a Client Success Manager to us; he is the cornerstone of our successful partnership with TouchBistro.

12/05/2023

Shawn Jones

5.00/5.00

"Just switched over to TouchBistro and…"

Just switched over to TouchBistro and the staff loves it. It has been much more user friendly and intuitive than our last POS. Quick and fast set up and great communication!

01/05/2023
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