"Great company"

I ordered an item in 2 sizes. The products arrived the next day. I returned the item which didn’t fit and received a refund very quickly. Great company!

"Great communication,service and product"

Great communication,service and product

"Great communication"

The product wasn’t available at first and communications were great. Alternative offered and produce received as priority once in stock.

"thank you will be back to buy more when…"

thank you will be back to buy more when needed

"Quick response"

Quick response

"I thought I knew what I wanted and then ......"

I ordered one tent but when it arrived I realised that it wasn't what I was looking for (I thought it had a couple of design/build flaws) and so after discussing this with Anna, the tent was returned. The tent went missing on the return trip and the courier told me that it was left with a neighbouring business, that turned out to be incorrect and after a few emails/telephone calls (with Anna and Justin) it was eventually found.
I then ordered a replacement which arrived within days. This is the first time that I've used Summits but based on the experience, I will definitely use them again.

"What an excellent company!!!"

What an excellent company!!!

Was looking for some hard-to-find items for a multi-day mountain backpacking trip.

Great communication and advice from Summits.

I had not used them before but they are now my go-to.

In these days when most shops are owned by faceless multinationals it is a lovely change to deal with a friendly, knowledgeable and independent expert organisation.

"easy to use website"

easy to use website, great products

"A very good service"

Very prompt delivery of a product accurately described - a very good service.

"Speedy delivery and very good price"

Spent a long time looking for decent reliable tent and Summits website came up with a very competitive price for Wild Country Helm compact 2 tent and footprint.The discount was an added bonus! Package arrived 2 days later by Royal Mail.
Very happy so far. Will definitely use this company again and would recommend.